The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I know I'm not paying for seriously quality clothing, but buying for a trend, but could the fabrics be a little heavier? Please? I was extremely disappointed in the chest sizing and ordered a size up and it still is small!
Wanted to use PayPal and it kept repeated itself. Finally used a card.
I saw the ad online and ordered a few items. I loved everything I received.
I received all but one item in this order... Loosen Plain Casual Short Sleeve Tops
I will be sending three back because I am not happy with the fabric and fit.
The ones I am keeping I am very happy with.
The order took a long time and there are still things I ordered that have not gotten here yet.
I do appreciate the updates I get not he orders.
The quality of the merchandise is perfect. Just like the pictures with the model. I love everything I have purchased so far. The fact that they actually arrive makes me continue to purchase from Anniecloth!
I liked the clothes, but sizes run really big.! Two tops were so big I can't wear & since I'm responsible for return shipping I will not be returning them. Loss of money!
Love the clothing selection & easy process.
Wonderful shopping good experience what more can I say great prices
It's a experience all in itself, it was awesome, Thank u for being so quick.
The clothes look beautiful, I just had to wait a little longer than usual, I have now received all my orders, thank you, and thank your customer service as well.
Satisfactory but couldnt return one item because it was a sale item.
So I spent 300 on 20 items, 2 items completely do not fit.$66.00 they cost me. Wanted to return them, however I would have to pay for shipping and custom fees, as their warehouse is in China. They offered 15% back, on items I will never be able to wear. So that was a 56.00 mistake I made. DO NOT ORDER unless you know your exact size. RETURNS are impossible.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us your order number.
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Some fabrics are listed as cotton blend but then at the bottom it reads polyester and spandex just need clarification! The ones I chose said cotton blends but they were polyester!
Some fabrics are listed as cotton blend but then at the bottom it reads polyester and spandex just need clarification!
The pictures made it look beautiful, but they were thrown away... horrible.
Shipping way too high, I was going to purchase $80 worth of goods but then the shipping put it over $100... sooo, only got 2 items to try you out.
Very unhappy did not like the clothes. Cheap the where longer on one side.
Beautiful colors and designs! I really like the quality of the clothes I purchased. 1 of the shirts runs bigger than expected but I can gift that baby someone else.
Service was okay but not fast. Order was correct and shoes were pretty.
I bought $187 worth of tips and clothing pieces and they were the worst quality I have seen in a long time! Do not expect to return as they rudely refuse to accept returns. I will NEVER buy from a site like this again. Stay away from it if you don't want a nightmare!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great price good sizes good delivery easy to order
Thank you! I shopped conveniently, What I wanted is what I got. I am impressed. The whole shopping experience and delivery of my order all went very well. It did take some time to get it but nothing outrageous, More importantly, the item I ordered was what I was expecting, this has no been the case of other shopping online experiences. Thank you Annicloth!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us your order number.
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!