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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
New Zealand
1 review
0 helpful votes
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Great Range of Clothes
May 5, 2022

Great clothes to choose from and easy shopping. It was a relaxed, easy process with clothes that are eye catching and an excellenf range of sizes. Very impressive.

Date of experience: May 5, 2022
Indiana
1 review
0 helpful votes
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Hassle-free
May 5, 2022

Splendid and pleasurable. Seamless transition. No worries despite the distance.

Date of experience: May 5, 2022
Pennsylvania
1 review
0 helpful votes
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Disappointed
June 4, 2022
Updated review

Picture was not what I received at all. The color was not indicative of item

Date of experience: May 5, 2022

Easy to shop
March 29, 2022
Previous review

Easy to shop

Date of experience: March 29, 2022
Florida
4 reviews
0 helpful votes
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Tops
May 4, 2022

The whole experience was great from start to finish. My top came pretty quick. And I love it.

Date of experience: May 4, 2022
Oregon
1 review
0 helpful votes
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Awesome!
May 4, 2022
Updated review

Love the selection. It was a great experience. I would order again.

Date of experience: May 4, 2022

Love the blouse
April 3, 2022
Previous review

No problems. Fast service. Liked the quality. I would buy again.

Date of experience: April 3, 2022
Kentucky
1 review
0 helpful votes
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Easy check out.
Enjoyable, but shipping is very expensive.

Date of experience: May 3, 2022
Florida
2 reviews
0 helpful votes
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Very unhappy
May 2, 2022

Easy access to the selection and payment process, the only thing I didn't like was the shipping fees, and the clothes sizes are not correct, medium tops I ordered are size wise like a large

Date of experience: May 2, 2022
Rhode Island
1 review
0 helpful votes
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Clothing is either too big of too small
May 30, 2022
Updated review

Not happy the sizes are not accurate the dresses are too long

Date of experience: April 30, 2022

Love all your styles
March 31, 2022
Previous review

Love all your styles

Date of experience: March 31, 2022
Canada
2 reviews
0 helpful votes
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Quick delivery!
April 27, 2022
Updated review

I really like the styles and selections. My order came way faster than I expected so was very pleased.

Date of experience: April 27, 2022

Make sure to check size chart!
August 1, 2021
Previous review

They have made my shopping experience very easy. My choices were very nice but we're not what I expected. I liked them though and will order again fro. Annie's.

Date of experience: August 1, 2021

They have made my shopping experience very easy
July 2, 2021
Previous review

They have made my shopping experience very easy.

Date of experience: July 2, 2021
Illinois
1 review
0 helpful votes
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The t-shirts were not as pictured. The neck line and hem line were different. The Sizes were huge. The small was the size of a generous US large. I ordered a small and it was too big. I normally wear a US medium. The return was possible if I was willing to pay for the return shipping to CHINA. I knew I was in trouble when I saw the US arrival date was going to be 10-14 days. That means China,
With sketchy sizing and quality.

Date of experience: April 26, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.It will help if you can provide us the order number.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Michigan
1 review
0 helpful votes
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Overall shopping at Anniecloth
April 26, 2022

Beautifully displayed items. Easy site to shop at.

Date of experience: April 26, 2022
Washington
2 reviews
0 helpful votes
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Arrived late, but wouldn't refund 3 items~ every item was small, but wouldn't refund 3 items, had to pay to return to items to CHINA ~ VERY difficult to reach customer service... This is the service one would expect from back in the 60's, not 2022... AVOID LIKE THE PLAGUE!

Date of experience: April 26, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.It will help if you can provide us the order number.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

Regarding the reply, we recommend that you check your mailbox as well as the spam, hope this helps you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Virginia
1 review
0 helpful votes
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First time so just learning Annie's clothes and system! Unfortunately I missed the section that takes you straight to the sale items until after I had already placed my order or I would have bought some more!

Date of experience: April 25, 2022
Washington
2 reviews
0 helpful votes
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Disaster with pants.
May 24, 2022
Updated review

Bought three pair of pants. Two were wearable and the third pair absolutely exploded into a four way rip, when I sat down. Material is so thin and see through. Nothing to do about it, company in China. I'll move on.

Date of experience: April 24, 2022

Great styles to choose from and the site is very Easy...
March 25, 2022
Previous review

Great styles to choose from and the site is very Easy to use. Love the shear amount of items available.

Date of experience: March 25, 2022
West Virginia
1 review
0 helpful votes
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Disappointed
April 23, 2022

Most items were not true to size and I could not wear them also was not happy with the quality
DONATED to Good Will. I WILL BE MICH MORE CAREFUL WHO I ORDER FROM!

Date of experience: April 23, 2022
Florida
2 reviews
0 helpful votes
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Very confusing it jumps out of your order all the time

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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Cheap
May 20, 2022

The clothes on their website look nothing like they do online when you receive them. One shirt looked like cotton and was actually polyester. The materials are very see-through. Returns are a pain. Do yourself a favor and don't buy these. It is a waste of money.

Date of experience: April 20, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.It will help if you can provide us the order number.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wyoming
1 review
0 helpful votes
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Quality just ok.
April 20, 2022
Updated review

Items never look like the picture but some are ok. The smallest size still runs big. I'm a 6/8, but still have to alter blouses and dresses.

Date of experience: April 20, 2022

Good experience
March 10, 2022
Previous review

Good experience.

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
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No returns.
April 19, 2022

Lots of choice. Almost too much. Ordered 6 items. Four were great. But 2 I wished to return. Was told since the returns would be to China it would be my responsibility for shipping. Was offered a 15% refund and I got keep the items. Not great but better than paying postage to China.

Date of experience: April 19, 2022
Ohio
1 review
0 helpful votes
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Not always as it appears
May 19, 2022
Updated review

I found using the "chat" feature to be helpful. The item ordered was more "sack-like", rather than being more tailored than hoped. I will need to have some alterations done to make it more fitted. Material was pretty and lightweight.

Date of experience: April 19, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I found using the "chat" feature to be helpful
March 11, 2022
Previous review

I found using the "chat" feature to be helpful.

Date of experience: March 11, 2022