The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
My first order was wonderful. All the fabrics and styles were exactly as described... I loved all of the items in that order so I made another order... that order was NOT as described... every item was just terrible! Terrible quality, the fabrics were not as advertised... instead of cotton and linen I got synthetic fabrics, which I am allergic to! I was so upset I didn't even bother to return them, it all went right into the garbage and I will never order from them again!
This site has really cute clothing as well as shoes. The prices are fair always find something that I like. I'm glad this company is using more cotton material now and not totally polyester..
Great unique selection of attire, but the shipping is too high...
I have been looking at this web site for a long time and decided to make a purchase. The clothing looks good and I hope the fabric is as nice as the look. When I received the item the fabric is poor and the size was smaller than my request.
I have been looking at this web site for a long time and decided to make a purchase. The clothing looks good and I hope the fabric is as nice as the look.
The shipping is far too high. I had second, third, tenth thoughts because of the exorbitant shipping cost. I am discouraged from shopping on this site in the future. AND The dress looks nothing like the picture, it doesn't fit well and is a maxi not a midi. One of the tops was so long in the back, it didn't look like a tunic, it looked like I had a tail. Overall, poor quality and very overpriced.
The shipping is far too high. I had second, third, tenth thoughts because of the exorbitant shipping cost. I am discouraged from shopping on this site in the future.
Very easy to navigate page and order. Lots to choose from.
Would like to search by size only, your sizes are much smaller than other sites. Are your clothes made in china?
Will hold opinion intil i get the products
Did receive to mail out for birthdays. And packaging was carefully done.
Love my new tops and super impressed with the quality of both! I'm definitely keeping this site on my "favorite's list".
First time just a little frustrated. Colors were what I was looking for.
I like the fabric however both the same size. One fits and the other is two sizes too small. I need to be able to count on the size fitting. I like you styles.
1. Took me 3 times before got complete order…
2. Shipping is too high, like foreign charging…
Will find out after my order arrives. Hope its gets here before June 3rd so I can take it on vacation
The first time I purchased from Annie cloth, the tops came as described. I have tried 3 more times and they are nothing like the picture. You take a risk if you buy from this company. Until they change their policy and get integrity and until they actually have what they are saying their selling and until they change their return policy, I'm done with annie cloth. They have taken a lot of money from me.
It was fairly easy submitting the order. My disappointment is with the sizing. Some items were too big and also did not look like the picture online.
Awesome
Liked blouses! Loved the clothes, very comfortable. All but one Blouse that was way too small & I have to return. Clothes took too long to arrive & I never got a date of arrival.
Stylish clothes, prices correspond to the quality of goods, user-friendly interface, constant discounts
I came across this website and found such nice stuffs here. It is really affordable. I really liked it. I will buy here now very often. Thanks for coming up with such great deals. Wish you all the best.
I have been trying to return my last order. I keep sending in a request to get a return lable but so far have not received anything.
The two blouses were too large for 2X. The four dresses were too small for 2X.
The material was outstanding. I was very pleased with the colors.
But due to the lack of standards for sizing. I will not be ordering from Anniecloth in the future.
I ordered a few cute dresses, they were inexpensive and the site was easy to navigate. It said to please allow up to three weeks for delivery, but I received mine in a week! Except for one dress which was shipped separately and did arrive closer to three weeks. The dresses were actually cuter in person, details and layers that you couldn't really see in photos! Even happier with them when I saw them in person!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.