The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Easy ordering. Projected delivery date was spot on.
Very easy online shopping at this site.
The shipping costs are too high, in fact they are the highest of any online companies I buy clothing from. If they were lower I would place more orders.
I liked the designs of the clothes and very original.
Site easy to access. Love the selection. Hope the fit is accurate according to chart-if it is, I will be a regular customer.
Difficult to know what fabric will be. Excellent quality. Most sizes were accurate. I will shop again. I ordered 17 items. Only one is being donated. Worth the wait.
Very user friendly. I didn't have to wait long for my order.
I had never ordered clothing from Anniecloth before. I was skeptical of what quality of material these items were going to be made of. I was pleasantly surprised. All items had great quality material and professionally made. I couldn't have been happier. I love every thing that I have ordered.!
The order took longer to arrive than I anticipated but the dress I ordered was pretty and fit as I had expected.
Love their unique fashions. Very quality merchandise.
Love things I have purchased from Annie cloth. I have purchased many items previously and always happy
It took appx. 3 weeks to receive the items. The merchandise was not as pictured. The items were photographed in different fabrics. The actual fabrics were non breathable poly woven.
Sorry I need to return both pair of pants. They are way way too long.
Quick and easy, good selection, fast, easy, affordable
Good, great choices, like finding my size
I was very satisfied with everything. The clothes are very nice and the quality was great. My favorite clothing shop now. Thank you so much.
Make sure you verify what they are made of. Their ad clearly says cotton on the dresses I order but they are polyester (including the tags that say made of polyester). I can't wear polyester so it was a waste of money for me.
I love the variety of clothing. Some of the items don't resemble the quality of the pictures at all. The fabric quality is lacking. So... I would recommend reading the information about the fabric etc. before purchasing.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.