Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I ordered the cute dress in the top photo... a "sweater dress" in a size XS that was embellished with popcorn stitches. What I got was a polyester shell. The "V neck" went down to my belly button and the dress itself went down to my calves. There was no return label to China and, still... to THIS VERY DAY, have been unable to contact anybody.
I found some beautiful merchandise that I missed the last I ordered from you,
I really like your clothing.It well made and I have received many compliments of pre merchandise I have purchased. Vious
In early May, I ordered the V-Neck Linen Asymmetric 3/4 sleeve tunic@ $30.98 (Order HBOBB*******). It was sized wrong (and I used THEIR size chart); style was nothing at all like the advertised photo; fabric was not linen or even linen blend/almost like paper that could rip. I placed the order with ANNIE CLOTH. My bank account showed it as BEI JING XI KE W I followed by Chinese characters. PayPal billed it as Confidence&Collaboration fashion studio.com. BUYER BEWARE! Several internet sites using different names, are all from China. The products are inferior. They are falsely advertised. They do not refund your $$. They make returns impossible. I will be cancelling my PayPal account as they did not support me on my escalated claim... even when I sent photos as proof. I will research things better going forward. BOYCOTT ANYTHING MADE IN CHINA. Dishonest businesses and unfair business practices.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I was hoping to be able to use promotion coupon for other products that weren't included in flash sale :(
I found them to be in line with the other firms in delivery time!
Very efficient and inexpensive. I would highly recommend this site to my friends and family
The fashion you sell are the type of clothes I like and I love the price tags very affordable
Have shopped here before and was pleased with my purchase
I saw several items and then went back and they were gone. I don't know what happened. I ordered one item and got two. I'm not sure what happened.
Easy n with different choices.
None of clothes fit me
Good selection and reasonable prices. Speedy delivery.
A really nice selection with lots of fabric choices.
So far so good nice fabric and fit. Would order again, arriving as said
I ordered this dress before and it was too small. I still need to see about returning the small one.
Unable to find a way to return the dress. Website won't accept my information and its wants shipping expense which i dont have
The tops are beautiful and made of high quality fabric that feels like a dream. Love the colors and creative designs. One tip: the pieces run large for their size…another mark of good quality. Thank you much!
The shoes I order where to small. More to send back than paid. Offered 15%. What a joke!
Easy to order; just what I wanted. Highly recommend. Will order again.
It didn't take a long time to receive. Prices were good. I found the material not what I was expecting. Very pretty tho. Size was a little tight.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!