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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
District of Columbia
1 review
0 helpful votes
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Stylish, but poor quality!
July 27, 2022
Updated review

Long wait for clothes. Money taken out of my account before I was informed of shipment. Clothing poorly made. Stitching not complete. Loose ends and threads. A small is not a regular small. Not a quality product.

Date of experience: June 27, 2022

Check out a little difficult
June 6, 2022
Previous review

Check out a little difficult.

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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Scam
July 26, 2022

I do not believe the positive reviews of this company. They must be written by employees. I received four womens tops. It took an extremely long time for the delivery and I tried to cancel three times, but customer service repeatedly told me to wait until the full order arrived. One of the shirts is obviously a maternity blouse that the company tried to pass off as a regular top. It is gigantic and comes down to my knees. I look like I'm wearing a tent when I put it on, so it is clearly not a size large as they claim. I considered wearing it as summer pajamas, but it is so wide it would fall off in my sleep. The other three shirts are so small and tight I could barely put them on. They look like they were made for children. All four tops were advertised as Large, which is the size I wear every day. As you can see in the photos, the "Casual V Neck Floral Short Sleeve Tops" is massive, especially when compared to one of the other tops, which are so small and tight they will cut off your circulation. When I responded again and requested a refund I was told--in a computer form letter--that I could either pay for the return shipping to China--(Yes, it is worded as a threat. "Take this offer or spend more than your refund to return the items!)--or accept 20% of the purchase price, which was high. I told them I absolutely would not accept anything less than a full refund. This is false advertising. This company clearly does not concern itself with the sizes of the clothing. The clothing is advertised on the same model with the same look--computer generated images using one model with a copy/paste method of dropping in pictures that make the clothing look good. The images often cut off the bottom of the outfit so you cannot see how long or short it is. It really is a terrible company and I sincerely believe the positive reviews are fake.

Date of experience: June 26, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Zealand
1 review
0 helpful votes
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Clothing
June 26, 2022

Quick delivery and easy to order. Not sure why I have to fill in fifty letters to carry on but will give it ago. Im happy with how everything was quick to arrive and over all happy with my purchase. Thank you

Date of experience: June 26, 2022
Georgia
1 review
0 helpful votes
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I just hope the clothes are as nice as pictured and they are but one item is the wrong size.

Date of experience: June 25, 2022

I just hope the clothes are as nice as pictured
May 26, 2022
Previous review

I just hope the clothes are as nice as pictured.

Date of experience: May 26, 2022
Washington
8 reviews
0 helpful votes
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Gorgeous blouse! So we'll made!
June 25, 2022
Updated review

The fabric is so nice and the print is gorgeous. Better looking than the picture.

Date of experience: June 25, 2022

So easy!
February 15, 2021
Previous review

So easy!

Date of experience: February 15, 2021
GB
1 review
0 helpful votes
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Never Again
July 25, 2022
Updated review

Not very clear on Return Procedures. After many request by email for the Return label, they sent it but it cost me £19.50 to return items. Still waiting for my refund.

Date of experience: June 25, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


My daughter introduced Anniecloth and I've seen your...
June 25, 2022
Previous review

My daughter introduced Anniecloth and I've seen your product. Let's hope my items are as lovely as my daughter's. No problem was found with website.

Date of experience: May 26, 2022
Canada
1 review
0 helpful votes
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Disappointed
July 25, 2022

I have to say that I am disappointed in this website. Although the clothes look beautiful, you can specifically request cotton clothing, yet the search continually shows polyester and man made materials. I spent a VERY long time looking for cotton and only found a couple of items. To bad. The cotton clothing that I did find seemed to be of nice quality but the fabric was so thin you would have to wear a slip underneath to go out in public. I didn't order summer dresses to wear more clothing underneath them.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Different then the picture
July 24, 2022
Updated review

I will not purchase any more items, as the sizes are way off. Also a couple of the tops look different then the pictures as well. Disappointed.

Date of experience: June 24, 2022

First time
May 15, 2022
Previous review

First time. Hope the quality of the clothes I purchased will bring me back. I like the choices

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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Great product
June 24, 2022

I love shopping with y'all very easy and nice products.

Date of experience: June 24, 2022
Arkansas
1 review
0 helpful votes
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Pretty but wrinkled.
July 24, 2022

I love the bright colors in the poppies and I like the shirt has wrinkles that were pressed on it. They cannot be removed but it still is wearable.

Date of experience: June 24, 2022
South Carolina
1 review
0 helpful votes
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I Like the styles
June 23, 2022
Updated review

I have just started shopping with Anniecloth and I am really impressed. I will be recomending this to my family and friends. Thank you ANNIECLOTH for your good quality and styles. I did have two tops I had to give away because they were small the size I orderedand I didn't want to pay the price to return them.

Date of experience: June 23, 2022

I like the shopping but I haven't recieved any merchandise...
June 12, 2022
Previous review

I like the shopping but I haven't recieved any merchandise to know about it.

Date of experience: June 12, 2022
Pennsylvania
3 reviews
2 helpful votes
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Most items fine
June 23, 2022

Great overall experience. One of the necklaces I received was broken but not worth returning. All else was fine.

Date of experience: June 23, 2022
Canada
1 review
0 helpful votes
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Review
June 22, 2022
Updated review

Second time to order... satisfied so far... I like the styles and colors. Plenty of choice of modest wear.

Date of experience: June 22, 2022

Second time to order...
May 21, 2022
Previous review

Second time to order... satisfied so far...

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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No good
July 22, 2022

I have things to return be no return information from you.

Date of experience: June 22, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you want to return or have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New York
1 review
0 helpful votes
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Happy Shopper
June 22, 2022
Updated review

Shopping on your website was effortless! The choices on many items enabled me to purchase more than one at a time.

Date of experience: June 22, 2022

My shopping experience is great!
June 21, 2022
Previous review

My shopping experience is great!

Date of experience: June 21, 2022

My shopping experience has been easy and trouble free!
June 14, 2022
Previous review

My shopping experience has been easy and trouble free! Thank you!

Date of experience: June 14, 2022

My shopping experience with Anne Cloth clothing has...
June 6, 2022
Previous review

My shopping experience with Anne Cloth clothing has been a pleasure and I look forward to ordering again!

Date of experience: June 6, 2022

Thank you for making my shopping experience so simple!
May 9, 2022
Previous review

Thank you for making my shopping experience so simple!

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Disappointed
July 21, 2022
Updated review

I liked the choices that were available but
Did not fit properly. Still waiting for return/refund authorization and shipping address

Date of experience: June 21, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Upon checking, we have contact you via live chat, could you please check your mailbox as well as the spam?

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I liked the choices that were available
May 21, 2022
Previous review

I liked the choices that were available

Date of experience: May 21, 2022
Kentucky
1 review
0 helpful votes
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Disappointed
June 21, 2022

Wanted to return three of several items I ordered and was told it would be costly and time consuming as they would have to be returned to CHINA! I was very disappointed. More return info should be mapped out on the ordering information.

Date of experience: June 21, 2022
New Mexico
1 review
0 helpful votes
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Don't do it.
July 20, 2022
Updated review

My experience was very disappointing, the sizing is all over the place, quality is poor and shipping is a fiasco.

Date of experience: June 20, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good
May 21, 2022
Previous review

So far so good

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Pleasant Experience
June 20, 2022
Updated review

I had a smooth experience placing my order and I would order again

Date of experience: June 20, 2022

Great selection and easy to navigate the website
June 10, 2021
Previous review

Great selection and easy to navigate the website. I will use this site again

Date of experience: June 10, 2021
Australia
1 review
0 helpful votes
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Clothing Purchase
July 19, 2022
Updated review

It said I could use a second code for more discount but then it wouldn't let me. I was pretty sad that the material is so thin and flimsy. I really ended up not keeping any. I could not be bothered sending them back so I gave them to my niece, she did not like them and then to my sister. I dont know if she likes them yet as I just posted them to her.

Date of experience: June 19, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It said I could use a second code for more discount...
June 19, 2022
Previous review

It said I could use a second code for more discount but then it wouldn't let me.

Date of experience: May 20, 2022