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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Massachusetts
3 reviews
0 helpful votes
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Beautiful T-shirt
July 5, 2022
Updated review

This T-shirt is absolutely beautiful. These colors pop and look just like the picture. I just have to get a hang of the sizing though. I ordered larger than I am because everything usually runs much smaller from most of these sites, but this was true to size and waaay to big. I gave it to a friend and am ordering another. Thank you!

Date of experience: July 5, 2022

Great sales on some items. Not crazy about the shipping...
June 2, 2022
Previous review

Great sales on some items. Not crazy about the shipping though.

Date of experience: June 2, 2022

Sweater
January 11, 2022
Previous review

The sweater I ordered doesn't quite look like the picture.

Date of experience: January 11, 2022

The sales are good
December 12, 2021
Previous review

The sales are good. I have to wait and see what the quality of the clothing is like.

Date of experience: December 12, 2021
Vermont
1 review
0 helpful votes
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Cute clothes
July 4, 2022

The prices change everytime i look for a total $101, $86, $114...!

Date of experience: July 4, 2022
Ohio
2 reviews
0 helpful votes
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All Sales Final?
August 3, 2022

With regard to Annie Cloth d/b/a Confidence&Collaboration (per my Visa); Order #: HBOBB... 870,5/29/22; recv'd 6/18. Was not happy w/ the coloration of the tee's I bought. First contact 6/19 requesting return info via "Chat" w/ Chet who advised info would be sent to my e-Mail w/i 24 hrs. Nothing rec'vd (Junk Mail checked). Second "Chat" w/ Lucas, 6/30(?), who advised an e-Mail would be sent w/i 48 hrs. Nothing rec'vd to date. Despite apologies from both CSR's and assurances I'd hear from the company, I haven't; this despite first following the instructions included with the merchandise, then following up twice with CSR's. (As info was first offered a 15% discount on a new order by the first CSR who also advised that it would be 'hard to mail to their company'. Assured the CSR, I'd be happy to pay the postage.) So, have concluded am stuck. My advice to any other Annie Cloth shoppers is: be very sure you want Annie Cloth's products. As for proof of purchase -- even if I could "upload" or "attach" copies of e-Mails or receipts or of my Visa invoice, have no intention of releasing personal information into Internet-world.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback.
Could you tell us your order number so that we can help you solve the problem.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the return issue of our website and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

ANNIECLOTH is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Virginia
1 review
0 helpful votes
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ORDER RECEIVED LATER THAN EXPECTED
August 2, 2022
Updated review

First time order and nothing fit. Will have to return all items.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 2-3 Business Days.
Postal Service: 10-15 Business Days.

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

ANNIECLOTH is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


High shipping
July 1, 2022
Previous review

High shipping. First time order. I'll see if it was worth it

Date of experience: June 1, 2022
Nevada
1 review
0 helpful votes
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Dream dress
July 3, 2022

Amazing selection and great prices It was easy to order, the order arrived on time. I love the dress patterns.

Date of experience: July 3, 2022
Arizona
2 reviews
0 helpful votes
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Very bad seller
August 2, 2022
Updated review

The dress I bought was not like the picture. I used the size chart, but the dress fit was too big. The dress was sold as a midi, but it came as a maxi. I received it from California, but they make you send returns to China. They only want to return 15% of the price. I will never deal with sellers from China again. It was a total rip off.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

ANNIECLOTH is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very bad seller
June 2, 2022
Previous review

Bad clothing, dress I received wasn't like the picture at all. Dress was way too big. I used the size chart, but it was 3 sizes too big. I could not return it and get my money back.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Happy w/ my experience.
July 3, 2022
Updated review

Happy w/my experience. I wish shipping charges were not quite so steep. And they do tempt you w/ "up to --% off" but your. % off is never really that great.

Date of experience: July 3, 2022

This site pulls you in by offering a coupon w/ a significant...
June 27, 2022
Previous review

This site pulls you in by offering a coupon w/ a significant amount off your purchase or free shipping or whatever. When I went checkout my coupon was valid for any additonal discount. BUMMER.

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Necklaces
July 3, 2022
Updated review

Lovely stuff, I am a fan of what I ordered this time.

Date of experience: July 3, 2022

I so much appreciate the site!
June 8, 2021
Previous review

I so much appreciate the site!

Date of experience: June 8, 2021
Australia
1 review
0 helpful votes
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FANTASTIC CHOICE AND SO EASY TO DEAL WITH
July 2, 2022
Updated review

Easy to use and good choice of products items are up to standard expected

Date of experience: July 2, 2022

Quick easy to navigate yes, site was good to use,

Date of experience: May 13, 2022
New York
2 reviews
0 helpful votes
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Love my new clothes
July 2, 2022

Easy checkout and the clothes look great! I just hope Iget them within the next ten days as I need them for vacation!

Date of experience: July 2, 2022
Tennessee
1 review
0 helpful votes
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The clothes are as seen on the website but not true to size. Order one size bigger for Tshirts and 2 sizes bigger for the tunic style shirts. The rings are cheap and the silver comes off within a couple wears but they are low prices so you get what you pay for. Plus the double rings I bought, one was not a size 7 and the other was.
One shirt I bought had a slight miss sewing on it where it looks like the machine slipped, but hey, it happens, no biggie, I can stitch it up.
Otherwise, I'm happy.
Do be aware that you will be charged a foreign transaction fee if you use a credit card. At least my bank did in the amount of $3.20 because Annie Cloth is in China.

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
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Very disappointed!
August 1, 2022
Updated review

I will never order from you again. I'm greatly disappointed with the dress I got from you. The picture showed it to be green & the description said green, but it is black & I don't like it & will never wear it. On top of that your return policy is rediculous.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback. Sorry for any inconvenience caused.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

ANNIECLOTH is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was quick & easy & I liked the choices!
June 2, 2022
Previous review

It was quick & easy & I liked the choices!

Date of experience: June 2, 2022
Washington
3 reviews
0 helpful votes
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Dress
July 1, 2022

Everything went smooth so far. I'm new at using your company.

Date of experience: July 1, 2022
Canada
2 reviews
0 helpful votes
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Very pleased
July 1, 2022
Updated review

I find this site very easy to use. I love the variety of the products. I also appreciate how easy it is to return an item

Date of experience: July 1, 2022

Great product and easy to use site
October 9, 2021
Previous review

Great product and easy to use site.

Date of experience: October 9, 2021
Ohio
1 review
0 helpful votes
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Great selection
July 1, 2022

Love your selection! It was so easy to order from this site

Date of experience: July 1, 2022
Connecticut
1 review
0 helpful votes
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Item looked pale compared to the picture on the site; would not order again.

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Disappointed!
June 30, 2022

It was good but everytime I backed out of looking at an item it took me back several scrolls down the page. I had to scroll up to go back to where I left off, it made me not want to look at the specifics of any items. Btw, after receiving my items, I wore one shirt and by the end of the day the material looked as though it had pilled or fuzzed up. It's black and the fuzz has a whitish look to it. I'm very disappointed with the quality and will not be buying clothes at Anniecloth again.

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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I do enjoy shopping on line at present I have Covid-19 and can't go anywhere. I choose to try Annie. Cloth I will let you know if I made a good choice.

Date of experience: June 29, 2022
Nebraska
1 review
0 helpful votes
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Was only $23.99 the first time I added it to my cart.

Date of experience: June 28, 2022
Maine
1 review
0 helpful votes
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Love the items
June 27, 2022

Very easy to maneuver.
Wonderful selection and the prices were great. Items were in good quality.

Date of experience: June 27, 2022