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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Texas
1 review
0 helpful votes
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I rarely buy clothing online but the value seemed too good to pass up. I found the shopping really easy to navigate, and the products turned out to be well worth it. They arrived quickly and were lovely and well made.

Date of experience: July 15, 2022
North Carolina
1 review
0 helpful votes
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Love the colors
July 15, 2022

Great items. Had to control myself and not over spend.

Date of experience: July 15, 2022
Oregon
1 review
0 helpful votes
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Mostly Poor Quality
August 13, 2022

Most of the clothing is cheap looking. The returns are to be sent directly to China so you will be paying for the shipping charges and custom charges.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

Canada
1 review
0 helpful votes
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On line shopping
July 14, 2022

So far good. I will order again in the future. Thanks.

Date of experience: July 14, 2022
Oklahoma
1 review
0 helpful votes
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I ORDED BACK IN MAY AND STILL TO THIS DAY HAVE NOT RECEIVED MY ORDER AND THE TRACKING HAS NOT MOVED SINCE JUNE SO YOUR RATING IS A BIG FAT ZERO I WILL NEVER ORDER FROM YOU AGAIN AND I CANT GET MY MONEY BACK THANKS FOR TAKING MY MONEY

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2022
Miss W. — Anniecloth Rep
over a year old

We are deeply sorry for any trouble caused to you. Could you tell us your order number so that we can check for you?
If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

California
1 review
0 helpful votes
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Cute shirts
July 11, 2022
Updated review

Cute clothes, quick delivery, fabric washes and dries well.

Date of experience: July 11, 2022

Cute clothes at good prices
June 25, 2022
Previous review

Cute clothes at good prices.

Date of experience: June 25, 2022
Arkansas
1 review
0 helpful votes
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Takes way too long to receive
The quality Is not worth the money or the high shipping rates

Date of experience: July 10, 2022
California
1 review
0 helpful votes
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3 ladies shirts
July 10, 2022

Sight was good. Shirts were very.
Took over a month however to finally receive them.

Date of experience: July 10, 2022
Melissa B.
California
1 review
0 helpful votes
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Good prices, great variety
July 9, 2022

Easy, I like your website, clothes are awesome, very pretty, unique designs, and colors!

Date of experience: July 9, 2022
Virginia
3 reviews
0 helpful votes
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POOR QUALITY FABRIC, SLEAZY ITEMS
August 8, 2022

SAVE YOUR MONEY. ITEM WAS NO WHERE AS NICE AS PHOTO. WHEN REQUESTED A RETURN, THERE WERE PROBLEMS RIGHT AWAY. WHILE THE ITEM WAS SHIPPED FROM NEW YORK, THEY CLAIMED YOU NEEDED

1. AN emaiL AUTHORIZING THE RETURN
2. A RETURN LABEL
3. SHIP TO GUANGZHOU CHINA
4. RETURN ITEM WITHIN 30 DAYS TO THEIR FACILITY

THE ITEM SHIPPED FROM;
RTS
PO BOX 39
JAMAICA, NY *******-0031

THEY OFFERED AN INSULTING 15% OF THE $26.00 ITEM VALUE TO KEEP THEIR UGLY SLEAZY DRESS. THEN THEY OFFERES 20% THEN 50% AND I STOOD MY GROUND AT 75% THREATEDNED TO FILE COMPLAINTS WITN CHASE, THE BBB (WHICH SHOWS FRAUD BY THEM PROVIDING A FAKE USA ADDRESS), THE FTC AND THE CHINESE EMBASSY. AVOID AT ALL COSTS. https://www.bbb.org/us/al/auburn/profile/online-shopping/annie-cloth-0743-*******/customer-reviews

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service. Could you tell us your order number so that we can check?

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

Florida
2 reviews
0 helpful votes
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T shirt
July 9, 2022
Updated review

Took a long time for delivery.
But was worth the wait.

Date of experience: July 9, 2022

Need better discounts
June 7, 2022
Previous review

Need better discounts

Date of experience: June 7, 2022
Pennsylvania
1 review
0 helpful votes
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Partially satisfied
August 7, 2022
Updated review

The shoes I order did not fit. I ordered size 9 but apparently your sizes run a little bit smaller. Plus by mistake I ordered the same items twice, because I got an email saying my order was not complete. The customer service people were very helpful in giving me a 40% refund instead of paying to exchange the items. They said it could cost a lot to return the items and then pay to have them shipped out again. So I kept the items and took the refund. But the shoes, which I really liked still don't fit. It was just a very unfortunate experience.

Date of experience: July 8, 2022

No hassel, no hassel
June 8, 2022
Previous review

No hassel, no hassel

Date of experience: June 8, 2022
Minnesota
1 review
0 helpful votes
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Shoes did not fit - size did not conform to actual size ordered

Date of experience: July 8, 2022
Utah
2 reviews
0 helpful votes
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Website was somewhat difficult to navigate shipping took too long.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.We will improve the usage of our website. Hope to see you again!

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.

ANNIECLOTH is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Somewhat difficult to navigate
July 7, 2022
Previous review

Somewhat difficult to navigate

Date of experience: June 7, 2022
Missouri
2 reviews
0 helpful votes
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Annie Cloth order
July 6, 2022
Updated review

Good experience! So many choices. Shipping takes time. Downfall.

Date of experience: July 6, 2022

Good experience!
June 1, 2022
Previous review

Good experience! So many choices

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
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Plus Size Sundresses!
July 6, 2022

So happy to see you have great selection of plus size, fashionable clothes!

Date of experience: July 6, 2022
Ohio
6 reviews
0 helpful votes
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VERY DISAPPOINTED
August 5, 2022
Updated review

I expected a longer delivery time... I also expected updates. VERY disappointed. As for the dress, it wasn't exactly as depicted but acceptable. I do a lot of purchasing online, this was my FIRST bad review

Date of experience: July 6, 2022

Looking forward to my purchase
June 4, 2022
Previous review

Looking forward to my purchase

Date of experience: June 4, 2022
Georgia
1 review
0 helpful votes
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What You See Is Not What You Get
August 5, 2022
Updated review

I was dissatisfied because the items I ordered, although they were nice, they were not as pictured in the online catalog.

Date of experience: July 6, 2022

I have never shopped Annie cloth, but your products...
June 5, 2022
Previous review

I have never shopped Annie cloth, but your products are very nice. I ordered something for my best friend, my granddaughter and myself. Looking forward to receiving them. Thank you

Date of experience: June 5, 2022
Colorado
1 review
0 helpful votes
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Feedback
July 5, 2022
Updated review

Neat dresses to pick from. Easy to move around the website. A little slow on arrival. Simply made. Easy to travel with.

Date of experience: July 5, 2022

Neat dresses to pick from
June 5, 2022
Previous review

Neat dresses to pick from. Easy to move around the website.

Date of experience: June 5, 2022
Oklahoma
1 review
0 helpful votes
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Summer clothes
July 5, 2022
Updated review

The web site was easy to order from., Was easy, the clothes were very cute

Date of experience: July 5, 2022

Quick changes
June 5, 2022
Previous review

Quick changes

Date of experience: June 5, 2022