The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I recently ordered and received seven very attractive, very comfortable tops from Annie Cloth. Six of the tops were at very affordable prices and the 7th was free. I am very happy with my purchases, all tops were exactly as pictured and fir perfectly
I have bought a number of clothing items over the past 3 years and they were all beautiful and well made. I was pleased I didn't have to wait too long for delivery and all the items I bought were admired by my friends and neighbours.
Ordered several shirts for my daughter's. Some were close to quality as seen in modeling pictures, some were not.
A very bad experience. They don't respond to your message. Offer you a 15 percent refund as the company is in China
When 3 of my 4 items were ordered and were too large, I requested info on how to exchange them. After a runaround of 4-5 emails I was told I had to ship them back to China, which would be ridiculously expensive. To appease me you offered a refund of $6.50. Is this good business?
On a better note, the quality of the goods was acceptable.
So far so good. However, could not see information on particulars of items ordered (kind of material dress and earrings were made of) and the mention of returning iproducts if unsatisfactory.
I was looking so forward to be getting those two shirts and to check out the sizes so I could order more. But my Postmaster said he disposed those shirt and I'm out 45.00
Said returning so easy. Right if you pay more than article as have to send to China. Never again
Still have not received 3 items. Very very disappointed never again.
Very easy to shop... but a few products did not meet what was represent ed
First time I ever ordered anything off a liner on my phone didn't realize they were coming from China so I think it's a pain in the butt the way you have to send them back it's the only thing I'm not real happy about besides them not fitting me because I am a little thin
Product slow in coming!
Quality not as expected!
What kills the deal was return policy not clearly provided up front!
So far so good.
I will judge it when I receive it.
What if I want to exchange or return it.
How do I get in touch with you by email or phone?
Cute styles and prints. Once I figured out the sizing I've found numerous cute tops.
No, they don't always look exactly like the pictures advertised, but my most recent order gave me tops and T-shirts for about $10/each.
Cute styles and prints. Some difficulty with sizing.
Didn't like the material and style. The 2 pairs of shoes order are very nice, the clothes not so much.
Wish you had more larger sizes
Yes wish you had more larger sizes.
I liked the look and length of blouses. I want long length shirts that don't end at the waist
Had a difficult time getting to the article I wanted and the size I wanted. I liked the look and length of blouses
Easy to order on the site. Items came in a reasonable amount of time.
Colors and styles and materials good quality
After a very long wait for delivery (somewhat expected) and communication with the company my blouse arrived.
The only thing good I can say is that the color was great.
The fit even though I ordered up 3 sizes was very odd and the shape of the blouse not as pictured.
I will not order again from Anniecloth
Good and easy to do. It took a while to get here but was worth waiting for.
No FUN, totally horrible material, doesn't look anything like picture. So very disappointed. Not buying from you.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.
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