Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered on 6 November. My credit card was charged almost immediately and I still have not received my order. I've emailed the company several times and I have not received any response from the company. DONT ORDER FROM THIS COMPANY
When the company doesn't list a contact number or email address, when the link to your order returns "page not found", when the email says your order has been sent on 12/15 and it's now 1/6, when you send a customer service request with info on your order and the response is in some obscure language that can't be translated, you are likely to be scammed. Kiss that $$ goodbye...
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The price was much cheaper than I thought it would be, so I was afraid of the quality of the shirts and the print, but I was wrong, everything went great, I would definitely order again.
I received my first order last week and was delighted with the quality and fit of the shirts. I will definitely reorder.
Good purchase, the experience was very acceptable, the shipping was normal and the clothes I ordered are wonderful.
The service, the response and the communication of this web page for buying clothes were incredible, I recommend them.
Great purchase process, the order quickly arrives at the address I gave, excellent responsiveness to customer service to adjust and correct any problem if it occurs.
I ordered an embroidered cotton-blend outerwear coat size 4XL. I received a printed design 100% polyester double-knit coat that was about 4 sizes too small.
The coat is going to GoodWill. It is not worth my time and effort to try to return it!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Purchased 6 items from them. They shipped 4 items and I received them. When I contacted them for the missing items they did not respond. I filed a complaint with PayPal to receive either the goods or a refund. Annie CLoth wanted me to cancel my Paypal case and then they would issue me a refund. Do they think I am some stupid American they can take advantage of. Anyway, still waiting on PP. ANNIE CLOTH'S CLOTHING IS JUNK. YOU CAN DO BETTER AT GOODWILL. BEWARE OF DEALING WITH THEM
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I order two things, a purse and a coat. The coat was to be size 4xl. I usually wear 2 or 3xl. There was no way I could get my second arm in coat. It must have been a Large. I notified the company within the 24 hour deadline. I was told I would have to send it to china. It would cost more than worth, they told me. I was offered 15% of the coat. I have not recieve the purse as yet! Probably won't see the purse!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
HORRIBLE Company MISLEAD customers! I didn't even want to give them 1 star but t had no choice. I have been disputing through Paypal for 2 weeks and still NO REFUND and STILL MISSING part of the shipment, some items showed up almost a Month after ordering ( which didn't happen until after I opened a case with Paypal) and they were DAMAGED not aS described and cheaply made. There was also a SMELL to them like they had been in storage. I asked to return THEY TRIED TO NEGOTIATE AND OFFERED ME 60% OF WHAT I PAID TO KEEP THE ITEMS and they finally give me an address to ship them back to IN CHINA and want YOU TO PAY FOR INTERNATIONAL SHIPPING COST for their DAMAGED POOR QUALITY ITEMS. ( On top of that they have a 15 day return policy how are you going to get the items back to them in 15 days when they know it takes 20 minimum to get into the states) This company should not be able to MISLEAD CUSTOMERS in the US they should have to make it very clear on their website that they are an INTERNATIONAL COMPANY. They are TAKING ADVANTAGE OF PEOPLE, they are RIPPING OFF US CITIZENS. I use Paypal to ensure I am protected against these situations assuming that the companies are legit. This company should not be able to use Paypal when they are Obviously TAKING ADVANTAGE OF US CUSTOMERS.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This website is very good for buying clothes, it has variety and beautiful designs. It was recommended by a friend. I hope to buy again soon.
They have a great selection of items and clothes to choose from, their customer service is top notch, they even expedited the delivery of my order, I totally recommend this boutique for casual and elegant clothes for all the girls.
The dresses offered here for their quality and customer service are always available. I have ordered many times without problems, I will order again in the future.
This boutique has good customer service, the clothes are good. To improve, shipping should be a little faster.
The dress arrived the day before the date of my event, with an extra dress that I ordered in my box on a whim. Incredible service.
Very happy with the dresses I received for my sister's birthday party. I ordered them and received them on time, both fit perfectly. I received many compliments at the party and I have already recommended this boutique to all my friends. I can't wait to buy my next dress.
First time using this online service. I'm very happy. Easy to use website and products arrived quickly. Exactly what I ordered and the price was also good. I would definitely buy from this online store service again.
I've been "had" before but this company is the ABSOLUTE worst. When you get your items, rather IF, what you receive is NOTHING like the website photo... no hems, zero wuality, $#*!e materials. And customer service! That's a joke. THERE IS NO ONE TO HELP GET A REFUND. WORST COMPANY EVER
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered my jeans on 12-9-2019 and I am still waiting for them. I have emailed the company and I was told that they would send the item, but I am still waiting.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth