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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Belgium
1 review
1 helpful vote
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The transfer to buy my skirt was simple, the order is already underway, for now I am satisfied with the purchase process.

Date of experience: January 14, 2020
Belgium
1 review
2 helpful votes
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I received compliments
January 16, 2020

The pants arrived much faster than expected, it was exactly as described, it is excellent quality. I received compliments from my friends and coworkers.

Date of experience: January 14, 2020
Denmark
1 review
2 helpful votes
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Perfect transaction
January 16, 2020

Perfect transactionOrdering in this online clothing store was easy, the item ordered was as described, shipping was fast. Perfect transaction.

Date of experience: January 14, 2020
Denmark
1 review
1 helpful vote
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I was a little worried about ordering a dress online with just one photo, but I was very happy when the dress arrived. It was well done and it fit.

Date of experience: January 14, 2020
Texas
1 review
4 helpful votes
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Complete scam!
January 13, 2020

I ordered my "sweater" in Nov 19. Just got it today, Jan'20. It is a print of sweater material on white fabric! Not a sweater at all! Cute pictures... not the real deal.

Date of experience: January 13, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ohio
1 review
3 helpful votes
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BEWARE LADIES! They TAKE YOUR MONEY ASAP, and YOU WAIT AND WAIT and when YOU DO GET SOMETHING from them, it L@@KS NOTHING LIKE THE PICTURES ON THERE WEB SITE. I DIDNT EVEN GET THE RIGHT ITEMS FROM THEM. CLOTHING LOOKS LIKE SCREEN PRINTED ON VERY CHEAP CHEAP FABRIC. I order a"" HAND KNIT"" SCARF/SHAWL, L@@K at the Photos of what my items should have L@@K Like, first 2 Pictures and the next 2 Pictures of what I got from them, ALL SCREENED PRINT ON VERY CHEAP FABRIC. I'LL BE LUCKY IF I EVEN GET A REFUND FROM THIS PLACE. JUST LOST$96.00.

Date of experience: January 13, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

South Carolina
5 reviews
14 helpful votes
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I have requested 3 times before the 15-day return deadline for a return label. They did not say on their website that they would have to be shipped back to China! What's worse, they have yet to provide me the return label, it will be Day 14 here on the Eastern USA but a day LATER in China! The first request, I got a reply that did not seem to match my note. SECOND time I e-mailed them, they wanted me to accept a 15% refund on these 2 ugly items and not send them back!... AND One item never received but they want me to download their app to get more info because site said my tracking number was not findable - ARE YOU KIDDING? WHO WOULD DOWNLOAD INTO THEIR COMPUTER AND APP FROM A QUESTIONABLE SITE IN CHINA? Company so bad I will be reluctant to order anything else from China. They are hurting other businesses there by being so bad! Wish I had thought to see the reviews on SiteJabber before ordering!

Date of experience: January 13, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
1 helpful vote
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Terrible
January 13, 2020

Ordered overalls. Both sizes too small. Couldn't return. One pair they sent with postage due.the jeans are extremely stiff and not comfortable.

Date of experience: January 13, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Texas
1 review
12 helpful votes
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Scam
January 13, 2020

Ordered on Dec7 for a Christmas gift and did not arrive until today, Jan 13. Wish I had read reviews first. Clearly this is a cheap imitation of what I thought I was getting and runs much smaller than US sizes. This type of business ruins it for legitimate small boutiques. Photo is of what I ordered versus what I got. Flimsy cheap fabric and not embroidery as appears in the advertising.

Date of experience: January 13, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Nevada
1 review
56 helpful votes
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Scam
January 12, 2020

Ordered cyber Monday Dec 2, as of January 12 only received 1 of 4 items and they quit responding to my emails! Also the one shirt I did receive looks so cheap! I could've bought something better at Walmart! It looks like it's made of felt! The pics they advertise look like the clothing is high end quality! Not at all! Don't bother with this company!

Date of experience: January 12, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

New York
1 review
39 helpful votes
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Beware and be aware
January 12, 2020

Sizes: all smaller than normal USA.
So if you order a size 38/European size shoe, it is too small for your foot. Why? Who can tell.
Materials/ Cloth: Viscous instead of linen, plastic instead of leather. P h o t o s look lovely - especially the shoes. Then what arrives is worth sososososos much less than $30. Maybe $3?
Return policy: you must ship your items back to CHINA.

Date of experience: January 12, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Canada
1 review
1 helpful vote
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This skirt is absolutely beautiful, it's all I was looking for. I will definitely draw attention, I can't wait to use it.

Date of experience: January 11, 2020
Canada
1 review
3 helpful votes
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Order a sexy backless dress from here. It fits very well and looks exactly like the image. I love it, the price is very reasonable. There are no signs of wear yet, so I'm still very happy. The only problem I have encountered so far is that it takes a while for the order to arrive.

Date of experience: January 11, 2020
Australia
1 review
1 helpful vote
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Excellent transaction
January 12, 2020

This page has a fast shipping t very reliable, the dress I ordered is beautiful, they also have excellent customer service through the online chat function. Excellent transaction, I would buy from this company again

Date of experience: January 11, 2020
California
1 review
1 helpful vote
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The dress is very nice
January 12, 2020

The dress is very nice, it hurts me to be wrong in size, I advise to ask for a size more than we normally wear.

Date of experience: January 11, 2020
France
1 review
1 helpful vote
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My order has already been sent, a beautiful dress that I saw on this website. I await your arrival to give more comments.

Date of experience: January 11, 2020
France
1 review
1 helpful vote
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I love my dress from this boutique. This dress is beautiful, comfortable and quite flattering. I loved the pockets and the shape of the dress, which is made of a thicker material.

Date of experience: January 11, 2020
GB
1 review
1 helpful vote
Follow Yanira S.
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On this website I could navigate as I pleased. Online help was available to answer any questions about my order. Shipping was fast and efficient, and best of all, the dress was simply beautiful.

Date of experience: January 11, 2020
GB
1 review
1 helpful vote
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Easy to order
January 12, 2020

Beautiful and elegant dresses, in lovely tones to choose from, wonderful selection of dresses at reasonable prices and with fast delivery, are easy to order.

Date of experience: January 11, 2020
Germany
1 review
1 helpful vote
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I really appreciate the service of this store. There were some bumps in the road initially with the order, however, I was able to receive my order. Thank you.

Date of experience: January 10, 2020

From the business


anniecloth.com
Rayleigh, Essex, United Kingdom