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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Ireland
1 review
0 helpful votes
Follow Rosana W.
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Purchases were easily made online and it was an easy process. The only concern I had, which I didn't know, was that not all items arrived together. But an email solved the problem and everything made sense once I thought about it. Delivery was as indicated and always kept up to date with the progress of when the item was ready to be picked up.

Date of experience: February 10, 2020
France
1 review
0 helpful votes
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Buying items in this online boutique is easy, the selection is fabulous. Timely delivery. I never had a problem. I would recommend it to any girl.

Date of experience: February 10, 2020
Austria
1 review
3 helpful votes
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I recently bought online using this website and found that the ordering process is very simple. I loved moving around and putting bargains in my cart. The items were delivered by a friendly courier service in a great time. I was so happy that I even received a free gift with the purchase. I will definitely use this boutique again and eliminate the stress of shopping.

Date of experience: February 10, 2020
Slovakia
1 review
0 helpful votes
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Easy online ordering
February 10, 2020

Easy online ordering, I kept up and delivery was in a reasonable time. I love shopping on the internet with this boutique.

Date of experience: February 10, 2020
Utah
1 review
0 helpful votes
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Fake reviews
February 10, 2020

It is apparent that all the raving reviews are fake. I ordered from this company and the merchandise was awful. And a perusal of countless other reviews shows the same experience has mine. Anyone going on about how great Annie Cloth is is lying.

Date of experience: February 10, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Austria
1 review
0 helpful votes
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My delivery was excellent
February 10, 2020

My delivery was excellent as it usually is. I buy a lot of bargains quite frequently when things are for sale.

Date of experience: February 10, 2020
Romania
1 review
0 helpful votes
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I love this store
February 9, 2020

I love this store. Everything I have bought from them has been impressive and of great quality. I can't buy anywhere else now that it has so many options.

Date of experience: February 8, 2020
Romania
1 review
0 helpful votes
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I made my purchase in this online store twice. The second time I ordered several items between blouses, skirts and a nice dress. They were ordered and delivered on time.

Date of experience: February 8, 2020
Poland
1 review
0 helpful votes
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I received my blouse
February 9, 2020

I received my blouse a little after what I expected. I love. I feel safe and confident shopping here!

Date of experience: February 8, 2020
Poland
1 review
10 helpful votes
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I'm ready to order
February 9, 2020

I bought my new pink velvet heel ankle boots online by advance order with a great discount. Everything went according to plan, delivered in its large shoe box with shoe bag and on time! On his first exit, I got out of my car, got into the parking elevator and received my first compliment. They are beautiful; Practical (but don't look a bit like sensible shoes!) They are so different and delicious. Again, as my first pair, I used them all day as new shoes without any problems, I'm ready to order my next pair!

Date of experience: February 8, 2020
Italy
1 review
0 helpful votes
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Beautiful dresses online
February 9, 2020

Having seen the most incredibly beautiful dresses online, I ordered several to try them on. The shop is lovely, charming and the dresses exquisite and extremely comfortable. I'm already plotting when to buy my next item. I love everything about this store

Date of experience: February 8, 2020
Hungary
1 review
10 helpful votes
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I love my first pair of precious shoes I wanted a timeless look and these shoes make me look simply divine. They are very comfortable and I know that I am also wearing something unique and beautiful. The way the light catches the velvet is impressive, I receive compliments every time I use them! Thank you for creating truly beautiful female shoes and for your lovely service. Your service and designs reflect how passionate it is to help women have an extraordinary day.

Date of experience: February 8, 2020
Czechia
1 review
17 helpful votes
Follow obdulia b.
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Good online store for all fashion needs, I love the outfit classifier and choose clothes for body shape. Beautiful clothes, fast delivery. Easy to use website, precious things maybe a little expensive but with excellent discounts.

Date of experience: February 8, 2020
Czechia
1 review
0 helpful votes
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I found the site years ago and bought many items, I was very happy with the customer service and its return policy. There are so many dresses and skirts that I would buy for the excellent price. I've even started telling people not to bother looking for more.

Date of experience: February 8, 2020
Bulgaria
1 review
0 helpful votes
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This is the best boutique! Super clothes, fast delivery, courteous personal service and very simple to return without questions and full refund. Good value for money. Very, very happy customer, these women will be very successful if they adhere to this formula. Did I mention how happy I am with this online boutique?

Date of experience: February 8, 2020
Czechia
1 review
0 helpful votes
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I have been lurking in this place for centuries looking at all the beautiful clothes. I found a dress to wear to a wedding. I asked, I do not regret it, it is beautiful, well manufactured and very nice, highly recommended website.

Date of experience: February 7, 2020
New York
1 review
1 helpful vote
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Don't waste your money!
February 7, 2020

I ordered three items from this site. They took almost 3 months to arrive and were not as pictured. The quality and fit is horrible. Once you receive them, you can't return them. I will never order from this site again.

Date of experience: February 7, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Wisconsin
1 review
1 helpful vote
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I ordered 4 items in November 2019 for Christmas. Two items arrived the first week of January are truly were not what were represented. After a few email requests asking where and when the last 2 items would ship I never got a response so I'm out 60.00. I've learned my lesson and that's never, never purchase anything from China. They can never be trusted. I even cancelled my debit card so they couldn't take additional funds because they had already taken over 10.00 in additional fees that they never told me about. STAY AWAY FROM CHINA.

Date of experience: February 7, 2020
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

New York
1 review
0 helpful votes
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The clothes seemed good to me, but the experience was better, the first time I placed an order with them the items took a while but they arrived very well at my house.

Date of experience: February 6, 2020
Georgia
1 review
6 helpful votes
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Completely satisfied
February 8, 2020

This is my favorite online shopping site. They have a great variety of brands and really useful comments on each of the products. They use the urgent publication, so I have always received my order, either one or two days after placing it. The return process is very easy. I have placed eight separate orders with them in recent years and made some returns and have always been completely satisfied with the service they provide.

Date of experience: February 6, 2020

From the business


anniecloth.com
Rayleigh, Essex, United Kingdom