The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Purchases were easily made online and it was an easy process. The only concern I had, which I didn't know, was that not all items arrived together. But an email solved the problem and everything made sense once I thought about it. Delivery was as indicated and always kept up to date with the progress of when the item was ready to be picked up.
Buying items in this online boutique is easy, the selection is fabulous. Timely delivery. I never had a problem. I would recommend it to any girl.
I recently bought online using this website and found that the ordering process is very simple. I loved moving around and putting bargains in my cart. The items were delivered by a friendly courier service in a great time. I was so happy that I even received a free gift with the purchase. I will definitely use this boutique again and eliminate the stress of shopping.
Easy online ordering, I kept up and delivery was in a reasonable time. I love shopping on the internet with this boutique.
It is apparent that all the raving reviews are fake. I ordered from this company and the merchandise was awful. And a perusal of countless other reviews shows the same experience has mine. Anyone going on about how great Annie Cloth is is lying.
My delivery was excellent as it usually is. I buy a lot of bargains quite frequently when things are for sale.
I love this store. Everything I have bought from them has been impressive and of great quality. I can't buy anywhere else now that it has so many options.
I made my purchase in this online store twice. The second time I ordered several items between blouses, skirts and a nice dress. They were ordered and delivered on time.
I received my blouse a little after what I expected. I love. I feel safe and confident shopping here!
I bought my new pink velvet heel ankle boots online by advance order with a great discount. Everything went according to plan, delivered in its large shoe box with shoe bag and on time! On his first exit, I got out of my car, got into the parking elevator and received my first compliment. They are beautiful; Practical (but don't look a bit like sensible shoes!) They are so different and delicious. Again, as my first pair, I used them all day as new shoes without any problems, I'm ready to order my next pair!
Having seen the most incredibly beautiful dresses online, I ordered several to try them on. The shop is lovely, charming and the dresses exquisite and extremely comfortable. I'm already plotting when to buy my next item. I love everything about this store
I love my first pair of precious shoes I wanted a timeless look and these shoes make me look simply divine. They are very comfortable and I know that I am also wearing something unique and beautiful. The way the light catches the velvet is impressive, I receive compliments every time I use them! Thank you for creating truly beautiful female shoes and for your lovely service. Your service and designs reflect how passionate it is to help women have an extraordinary day.
Good online store for all fashion needs, I love the outfit classifier and choose clothes for body shape. Beautiful clothes, fast delivery. Easy to use website, precious things maybe a little expensive but with excellent discounts.
I found the site years ago and bought many items, I was very happy with the customer service and its return policy. There are so many dresses and skirts that I would buy for the excellent price. I've even started telling people not to bother looking for more.
This is the best boutique! Super clothes, fast delivery, courteous personal service and very simple to return without questions and full refund. Good value for money. Very, very happy customer, these women will be very successful if they adhere to this formula. Did I mention how happy I am with this online boutique?
I have been lurking in this place for centuries looking at all the beautiful clothes. I found a dress to wear to a wedding. I asked, I do not regret it, it is beautiful, well manufactured and very nice, highly recommended website.
I ordered three items from this site. They took almost 3 months to arrive and were not as pictured. The quality and fit is horrible. Once you receive them, you can't return them. I will never order from this site again.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered 4 items in November 2019 for Christmas. Two items arrived the first week of January are truly were not what were represented. After a few email requests asking where and when the last 2 items would ship I never got a response so I'm out 60.00. I've learned my lesson and that's never, never purchase anything from China. They can never be trusted. I even cancelled my debit card so they couldn't take additional funds because they had already taken over 10.00 in additional fees that they never told me about. STAY AWAY FROM CHINA.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothes seemed good to me, but the experience was better, the first time I placed an order with them the items took a while but they arrived very well at my house.
This is my favorite online shopping site. They have a great variety of brands and really useful comments on each of the products. They use the urgent publication, so I have always received my order, either one or two days after placing it. The return process is very easy. I have placed eight separate orders with them in recent years and made some returns and have always been completely satisfied with the service they provide.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth