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AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Through Amoma.com, unfortunately i booked in Amarante pyramids hotel, Cairo, Egypt for 2 periods of time, from 1-5 December (Booking number *******, client number *******, Booking reference L6PF*******-010/*******) and from 15-31(confirmation number *******822, PIN code 0090) in December also. Now i have 2 points
1) you overcharged me in US-dollars not Egyptian pounds as the other companies had done in my payments and without telling that it'll be in dollars, which caused me a lot of withdrawal from my card in Egyptian pounds! Then just right now i revised your confirmation and found in veeeeeery small letters that payment will be in Dollars!
2) Why you always insist to say the "TOTAL" price is... so & so in again Egyptian pounds, then i discover that this total is less than the "TOTAL" that you took from my card.
Anyway, nothing more to be said and thank you for teaching me a very good lesson... How to cheat your client.
Kind regards
Had such a lovely time hotel was amazing thank you room was so big and got upgraded to a suite want a way to start a beautiful weekend
Great hotel, great service, clean and lovely. Room service is definitely extortionate and not very varied, but other then this hotel is great, there are shops nearby and very close to Disney land and the main shopping center.
I was happy with the service Amoma gave me on the phone, I had no dramas with the booking and the hotel didn't let us down
The only bad part of my stay was my suit was above the the maintenance and housekeeping room. From 7:30 am to 3pm the door slammed shut about every 15 minutes. That sucked!
Bedroom floor was dirty and needed hoovered it needs a lick of paint there was dirty tissue under bed dirty tissue and a label downside of the toilet a screw in corner of bathroom the doors on the inside of the hotel needed a good clean bed was comfortable and clean though
Easy to search and find hotels! Very good prices! Just print the voucher, and you're there!
I will definitely book again and recommend to my friend!
The process was easy enough, I was a little frustrated not being able to get back to the details of the reservations. Unless I missed it, I could only access the page with the booking number, dates etc, but could not find the details such as price, original booking request-just wanted to review. Otherwise all worked out just fine and hotel had all needed info, which was most important!
I ordered hotels through this service many times.
Everything is always great. No glitches. Excellent customer support
From the online booking to checking in to the hotel, everything was smooth. During checking in, I just gave my last name and my I received my room access card right away. Awesome!
Great... no problems, good price. Smooth experience. Will definitely try this site again... and recommend to friends... thanks
AMOMA give craziest cheapest price ever! I got price less than MYR100 for 5star deluxe hotel and even the receptionist also were shocked with the price. Thanks AMOMA!
It was a good deal, my experience was good. I had no problem when I arrived at the hotel, I received for what I paid.
Our accommodation was as per my request and everything was ready and waiting for us. Thank you very much
Good rooms... had minibar microwave... hair dryer tv lcd... daily cleaning of the room... good service... if you want to do grocery shopping I recommend wallmart 15 min from hotel and lunch in pollo tropical... for 15 dollars eat 3 people
Room was small but had everything. Small round window high up so no views at all. Fine for winter or just a stay where you are out all day. In summer that room cijjf feel claustrophobic. Breakfast was fine. Bar was fine for a drink before gin g out.
Totally seamless from booking to checking in!. Gate had my name and guest pass ready. Everybody was helpful and did not discriminate where I got the booking!
I booked our hotel in Seattle through Amoma. We were redirected from hotels.com. I could not believe the price of this hotel which initially made me very leary. Well it was absolutely for real.
Very nice comfortable stay. Very relaxed great hotel team. Enjoyed evening entertainment. Food very good and varied choices
Great location in the city. Right next to the metro and walking distance to the Eiffel Tower. Breakfast was excellent. Quality of room was good.
Answer: Hi Tina, Thank you for submitting your honest question! In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in. Of course, should you wish not to receive an alternative hotel in this situation, we can issue a full refund. Please feel free to reach out to us at support@amoma.com so that we can clarify your question. Your AMOMA.com Team
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
Hi Omar,
After several attempts to contact you and without a reply from your side we have unfortunately not been able to assist you further.
We strive to provide each and every of our customers with the best possible service, so feel free to contact us at sitejabber@amoma.com anytime so we can further investigate this matter and find a satisfactory solution together with you.
Your Customer Support Team