AMIClubwearReviews 948

First time trying this site out and I order a lot online and never had this happen but I ordered on November 5 2018 and still today it's in "processing" order #******* is nowhere to be found meanwhile they took the money off my card and no cancel order button is even on the page to get refund. Then I even called during open hours and they said they were closed and to callback during regular business hours they never picked up I had to dispute with my bank to get my money!

Low quality and won't allow returns on costumes. I ordered a bunny costume and it was not worth $40. The top of the bodysuit is weird. The top rolls down showing the inside. The top looks really cheap. There are long strings on all of the items that you have to cut off yourself. The bow moves and could easily come out of the string it's attached to. I'm 5 "6 and 145 pounds and the small is baggy on me. The bunny ears have white at the bottom of the black side making it look weird and there is a metal wire in each ear that is sharp and comes through the material. Overall, not worth it.

NOTICED most posting are similar? DIS-SATIFIED CUSTOMERS:

"Never ever AGAIN!"
"Website is a scam"
"Never Again!"
"Poor quality & hidden final sale policy!"
"Confirmation email"
"If I could give zero stars I would"
"SCAMMERS"
"Wish I Would Have Read The Reviews First!"
"You need to improve your service!"
"Fraud"
"SCAM ARTISTS"
"Worst customer service doesn't care if you come back to reorder."
"WORST CUSTOMER SERVICE EVER!"
"Lost a big customer..."
"Lost my business permanently!"
"Terrible overall experience"
"Amiclubwear is a thief"
"AVOID"
"DO NOT BUY!"

They do not own any of the products! They order all the products from other vendor once an order is made on their website thus leaving a very long shipping and complicated canceling process. I made a purchase weeks ago for the first time AMICLUBWEAR website. Lured in by the 60% off the only to find out later the free shipping that we all should receive is only reflective when you enter the " FREESHIP" code. I thought this was a mistake so I continued with the purchase using the 60% off the entire website sale code and paid the $17 shipping. Mind you this was ordered on Friday. Saturday and Sunday they were closed. I called on Monday and was told I can only choose one of the code. Basically you either get 60% off or free ship which I found is a total scam! If the entire website is having 60% off why can't the website do an automatic price change and have customers enter the free code. They intentionally make it difficult. Toward the end of the call, I decided it is not worth the purchase and request for a cancellation. She said she put in the request and I should be notified within 24hrs. 24hrs has passed, I called and again they said there is no update. They are "trying" to get a hold of the vendors they ordered the products from to cancel it. This goes on for 1.5 weeks until they send me an email that product is shipped. This is a terrible business practice that I could never support. The customer service representative was very unhelpful too. I will make sure those who have an interest in purchasing goods from you are aware of this. STAY AWAY!

Over a year ago, I ordere shoes from amiclubwear and loved them. I was so satisfied that I would go about recomending them to whoever would ask about my shoes. However, my recent experience was so HORRIBLE! I ordered about $100 of shoes and on the checkout it had my old address, which I manually changed before submitting. Weeks later, I was worried that my order never arrived so I took it upon myself to track it down. Come to find out that the day that I checked amiclubwear created a shipping label for my package to ship it to my old address (10 hours away from where I currently live); immediately, I emailed their customer service and told them about my issue. Customer Service basically replied telling me to call UPS and figure it out on my own. I call UPS and they tell me that amiclubwear has access to reroute/cancel my package. Soon after, I emailed amiclubwear and haven't heard back from them since. I invested my money and time and it's very disappointing that amiclubwear did little to accommodate my customer needs. Last time I ever shop or EVER recommend them.

I wore the pair of heels I purchased once! & the grip on the bottom of the heel broke. I was told by a customer service rep to take a picture of them & send it to the email address, all for me to receive a auto-response stating that any item worn will be sent back to sender & won't be refunded. Not to mention the heels were on sale but once the shipping cost was added in it brought the amount to almost the regular price! I will never shop with them again!

Despite updating my address twice on the website, my order was still sent to my old address. After receiving the confirmation email, I tried to intervene. However, UPS said amiclub wear needed to authorize the address change. I spoke to some young sounding representative of amiclub wear. She claimed she couldn't change the address with UPS. Now what the "bleep bleep" is a customer suppose to do!? Guess I get to argue with their useless customer service that has limited service hours!

First off im sorry for everyone (which seems like almost everyone who was a customer) for their horrible experience with AMI but i thank you. Because of your review. I didnt finalize my order. When you read back to back frustrated ripped off mistreated customer reviews its very upsetting to say the least. But if you choose to purchase from Ami after reading those reviews you deserve whats coming. Dont purchase from them... shut em down. Dont support this treatment/behavoir. This company could make a lot of and have tons of customers. I guess they think they're doing us a favor. Dont waste your time. Complaints a plenty isn't normal. And they should change their name to "COMPLAINTS R US!" Again. Thank you!

It took them 4 days to send out my package upon looking I had two orders and both took the same amount of time then there was two items that were backordered now when I just now spoke with customer service 7 days after the order they were not going to be ordering that item again so they didn't give me a refund or send me an email pertaining to those items and all they offered me was a refund on the clothing after having to call them two times and sit in a chat with them for an hour this company does not care about its customers now if I were to go make those orders for the two items it would be way more money including shipping because of the total amount of orders I made 50 plus dollars both orders they lost a good customer I am absolutely appalled worst company ever.