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Thuy H.

Contributor Level

Total Points
87

1 Review by Thuy

  • AMIClubwear

10/16/18

They do not own any of the products! They order all the products from other vendor once an order is made on their website thus leaving a very long shipping and complicated canceling process. I made a purchase weeks ago for the first time AMICLUBWEAR website. Lured in by the 60% off the only to find out later the free shipping that we all should receive is only reflective when you enter the " FREESHIP" code. I thought this was a mistake so I continued with the purchase using the 60% off the entire website sale code and paid the $17 shipping. Mind you this was ordered on Friday. Saturday and Sunday they were closed. I called on Monday and was told I can only choose one of the code. Basically you either get 60% off or free ship which I found is a total scam! If the entire website is having 60% off why can't the website do an automatic price change and have customers enter the free code. They intentionally make it difficult. Toward the end of the call, I decided it is not worth the purchase and request for a cancellation. She said she put in the request and I should be notified within 24hrs. 24hrs has passed, I called and again they said there is no update. They are "trying" to get a hold of the vendors they ordered the products from to cancel it. This goes on for 1.5 weeks until they send me an email that product is shipped. This is a terrible business practice that I could never support. The customer service representative was very unhelpful too. I will make sure those who have an interest in purchasing goods from you are aware of this. STAY AWAY!

Thuy Has Earned 7 Votes

Thuy H.'s review of AMIClubwear earned 7 Very Helpful votes

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