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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Came in quick and as expected! Already installed, Looks better then what i thought
Very disappointed and I have not been in the past. Ordered lowering springs for a 2014 Mustang which one sticker indicates but received strut brace for 2015-2021. Didn't open the box during Covid and called to discuss but they would not help. Not good service for a very obvious error. Will not shop there again.
I'm happy with the way it sounds idling and small to medium throttle, it gives it a very deep tone like a V8, only issue is when I really get on it flooring it it's very loud and raspy, it sounds exactly like a Nissan Z so I will just be driving slowly lol but other than really getting on it I absolutely love it
Thank you for your feedback!
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I hope to hear from you soon.
Amy
Ext 257
It came when it was supposed to and was wrapped nice and not damaged
Ordering was easier than I anticipated. Product was packaged professionally and I received it in a timely manner. Great company to deal with and they lived up to their reputation.
They were exactly what I was looking for. Not bulky and heavy. I love them!
American muscle has the best customer service hands-down!
I ordered smoked side markers and they came within 2 days of ordering!
Great customer service! Good inventory. Installation was as described in video.
I ordered a Mantic clutch. Site said " That the clutch was in stock and would ship in 3 - 10 days". Come to find out they had to place the order to Mantic and wait on them to ship it. Looks like its now 2 weeks out. Had I of known that, I would of went with another company to place the order or just place the order with Mantic. If I get the part sooner than the 10 day mark and Ill change my rating.
I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
Purchased Dodge Charger tail light tint. All around great product and service!
AmericanMuscle has a great selection of products for Mustangs, the prices are good and the shipping is fast. I will continue to buy from them.
Only issue I had was that it told me it would not ship for another 3 weeks after ordering. However it shipped within a few days
Thank you for speaking with me. If you need anything else, please let me know.
Amy
Ext 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257