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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Was really quick with delivery and love the price I would recommend them to anyone
1st: Even with a previous tune, plan for a re-tune WITHOUT the MVT air restrictor insert installed. Definitely a lot more incoming air!
2nd: If you have radiator extension covers, plan to trim the CAD 1.5" for a custom fit.
Looks like a great product we'll let you know more later
Reduces heat in the cab of my Mustang and protects the interior. Win, win!
Bad fit overflow tank cap would tighten all the way down to click as should
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Amy
Ext 257
Very pleased with my experience with American Muscle I've have had no issues with them, orders shipped and received quick
Everything went very smooth. I got my part exactly when they said I would and its a direct oem replacement
It was nice I received my items within a week I installed myself and now I'm back running
My overall experience was great just late shipping
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Amy
Ext 257
I was sent a message that I had a $10.00 credit to use and it never let me use it.
Just like my first order! Quick and painless! Fast and easy!
The battery cover was pretty easy to install. My only complain is I paid for 2 day delivery and it took 3 days. Is that normal for you guys?
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Amy
Ext 257
So instead of getting grill for mustang in box was side running boards for a jeep- after 2.5 hours still cant get supervisor o address issue - now car apart - un-drivable and they cant get anyone on phone to fix the issue they caused- no repsone other than supervisor will call - now i have to pay for removeal and repalcemnt of bumper just to get car driving again with out a grill- this company is horrible
I am sorry to hear about your experience.
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Amy
Ext 257
It was cool. Wait. I have to enter fifty characters just to tell you it was cool? That's how this works. I place an order, you deliver it, and now I have a job? Suddenly it's not so cool. (I hope that was 50 characters)
The product worked as advertised. This is normally something that a lock smith would try to get all the money they could from and I am glad I didn't give in. For all just remember when after cycling the key 8 times that on the last cycle, leave the key on and then press a button for it to program. Don't give up and lock those moosestang doors! Yes I meant moosestang!
This is the second time I'm purchasing something from you all, and I'm STOKED. I totaled my old mustang back in 2017, and just recently got a new one, so now I'm able to start modifying it.
I read the reviews and I'm hoping for a better outcome than some have had so hopefully it's improved and won't be as much of a hassle as some have stated!
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
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I hope to hear from you soon!
Amy
Ext 257