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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Fast shipping, rims were packaged well. The thing that confused me a little was I order them all Wednesday afternoon and got one Friday the other 3 came on Saturday morning. Little odd but other than that satisfied. Can't wait to get them on the car in the spring!
The order experience was very fast and easy. Will definitely buy again. Thanks
Great sale prices and fast delivery! Ordered the Roush Fender Heat Extractor Vents on Black Friday and received on Cyber Monday!
Haven't installed this Product yet - hoping for smooth install!
The shipping was excellent. While I haven't installed it yet, everything appears to be in good condition and well-packaged for safe arrival.
Will be purchasing with the company again, great selections!
Orders are usually double boxed. This Pypes Performance Exhaust was in the product box and looked like it was a return item that had been dumped into the sloppily retaped box without the proper packing inserts. The Performance Exhaust was banging around and loose with distinct metal on metal clanging that couldn't have been missed when prepped for shipping. Very disappointed.I have frequently bought my son gifts from this website without a hitch, but this was completely subpar. Epic fail on restocking and reissuing products without quality control assurances. I would like to return for suitable replacement.
No hiccups or issues with ordering or shipping everything was handled well
A good experience and easy to order. Communication was excellent from placing the order through delivery.
Tbe bumper came quite quick. I wasn't able to track it, but as long as it got it on time and undamaged.
Good experience overall. Saved some money buying one open box product. Some of the shipping was a little slow, but did get everything I ordered. I need more stuff so I will order from here again.
Not sure what to say, prices were so-so but got my product on sale. It's definitely Chinese run of the mill quality…. Shipping was actually quite quick though.
Getting what I wanted was easy to find, and easy to purchase. Excited for Christmas!
I placed one order and I've received so many emails since then.
Hello Ryan,
I apologize for all of the marketing emails you are receiving you can unsubscribe to them using the unsubscribe link at the bottom and then you can view your tracking # and invoices using our customer portal which is orders.americanmuscle.com. If you need any further assistance please feel free to reach out to us.
Thank you,
Allison
All good when dealing with american muscle. Have not had any issues as of yet.
My experience with this company is absolutely horrible. I ordered a MAF sensor from them Wednesday paid for overnight shipping $287 and they can't find it because somebody at the warehouse stole it. Now I'm being charged and I have to wait over a week for investigation because their company can't seem to get their act together. In the meantime I ordered rims and tires as well I canceled the tire order because they can't seem to find out where the sensor is and I'm about ready to send back the rims because I don't want to deal with a company who's so unscrupulous they can't find out where the parts are that I payed for. Doing business with this company is the worst event I've ever had to deal with buying parts for my car. I will make sure to inform everybody I know of my experience so they don't fall into the same trap of being lied to and parts stolen from. Also if you call customer support and ask for supervisor George he doesn't have the courage to get on the phone. He just tells the agent we have a process so if you think you're going to get to a supervisor if you call them good luck there are none.
Hello Richard,
Thank you for speaking with me this evening, I apologize again if there is anything else I can assist you with please feel free to reach out to me.
Thank you,
Allison
Super quick super easy delivery no hassle and perfectly accurate!
Quick delivery, in good condition, easy install. Backing tape was hard to remove
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Patricia,
I just left you a voicemial stating that I submitted a return for replacement for you for the damaged product that you received. You should get an email link requesting photos of what you did receive then after the photos are uploaded you will get your return label and QR code that you can print or scan with fed ex. As soon as the return is scanned a new one will be on its way within 24 hours. If you need any further assistance please feel free to reach out to us.
Thank you,
Allison EXT 1896.