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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Received in good condition, haven't installed yet. Thank you.
Online ordering was easy and shipping by AM was nice that it was free and on time. Thanks AM
I love this website it's easy to use and has everything you need
So far so good!My item was out of stock but they were quick to let me know and refund my money.
Josh helped me every step of the way. Will definitely buy from here anytime I need something.
The product was exactly what I wanted the finished color and looks great I would definitely recommend your services to anyone who asks me about where I got it from,again thanks and it really brought out my car appearance
They keep track of everything that you've done to your car and help you decide on the parts that you need
When I checked out to complete my purchase, expedited shipping was offered for an additional fee. I paid the fee with the expectation that the product would arrive on the date that was stated for paying the extra fee. It did not get delivered on that date. It arrived when I would have received it without paying the extra fee. Luckily I was refunded the extra fee but I feel like it shouldn't be offered to pay a fee to receive the product on a certain date if you aren't guaranteeing that the product will arrive on that date.
Order on Wednesday and got my package as soon as it was expected! Overall satisfied
Gold customer, had issues with the bama tune but there was a quick turn around once I requested help from AM. One thing I can suggest if possible to AM, is if there's a way when you order these tuners to make the tune request email show up in people regular mail box instead of the filtered promotions folder in email. This caused me to miss it for a week until the order arrived and I couldn't understand why my tunes weren't there. Obviously user error on my end, but if there's a way you guys can mark the tune request emails to not get filtered, it would be helpful! All in all happy with the purchase, item and quick turn around once I requested support.
All items arrived within a week of ordering! I was able to order brakes, side skirts, and a reverse light for my mustang and they all came in great shape!
From order to delivery only took about a week great customer service
I like how you have a large assortment of parts/items for many different vehicles. I was able to find a specific part I was looking for at a reasonable price. Ordering was easy and shipping was fast.
You have a good selection of parts at decent prices. Ordering was quick and easy too.
Received email that I ordered been canceled that they couldn't reach me even though I never received a single phone call. Once I reached out to your customer service all they did was read me the email that you sent me. Couldn't give me anything as far as why. Bad start to working relationship
Been looking at many options for a few months to add mods to my mustang and was excited for Cyber Monday deals but low and behold, there weren't discounted items, but same priced items made to look discounted. Great products for sure but man…
The woman that took my order was very helpful! Received the order in 2 days! Thank you for the excellent service!
Got exactly what I ordered, tires look brand new and shipped quickly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I located your original order for the tire package that was cancelled, It looks like this order was cancelled due to a failed security hold. We use Riskified for our security system and it is linked to other retailers as well, seems your billing address got flagged for not matching the credit card billing statement. I apologize for any inconvenience this may have caused you and happy to see you were able to correct this and replace your order. I went ahead and issued you a voucher to use on your next purchase online or over the phone. If you need any additional assistance please reach out to us.
Thank you,
Allison