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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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I ordered a gt350 bumper on the first still haven't received it after it saying the arrival of said bumper was the 10th and no updates or reason as to why i haven't received my bumper

Date of experience: January 1, 2025
Support R. AmericanMuscle Rep
12 months ago

Will,

Thank you for taking my call today. It was my pleasure assisting you. If I can assist further please feel free to reach out to me.

Kelly 1395

California
1 review
0 helpful votes
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Nice
January 22, 2025

Best Purchase made never thought this company makes k members four our cars

Date of experience: January 12, 2025
California
1 review
0 helpful votes
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This look insane, i love them so much and work insanely good! Would 100% recommend to get to start a little performance on your car!

Date of experience: January 12, 2025
Texas
1 review
0 helpful votes
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Fast delivery and damage free!
January 22, 2025

Great service glad you had what I wanted
Delivered fast and no damage.

Date of experience: January 20, 2025
Maryland
1 review
0 helpful votes
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Wheels and tires
January 22, 2025

Fast delivery and good costumer support. The free local installation is in process, but they set me up with an appointment 30 minutes away. Trying to change to an actual local shop.

Date of experience: January 12, 2025
District of Columbia
1 review
0 helpful votes
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Still outstanding
January 22, 2025

Even with the crazy weather going on & the delays in shipping. I still received my stuff fast and was informed efficiently.

Date of experience: January 12, 2025
Illinois
1 review
0 helpful votes
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Awful
January 22, 2025

Awful never buy from here again this place is like rock auto never again thanks

Date of experience: January 12, 2025
Support R. AmericanMuscle Rep
12 months ago

William,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you
Kelly

Wisconsin
1 review
0 helpful votes
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No issues
January 21, 2025

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: January 11, 2025
Texas
1 review
0 helpful votes
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Took to long
January 21, 2025

When i ordered my tuner it said I would receive it by 1/6 however I didn't receive it until 1/11!

Date of experience: January 11, 2025
Support R. AmericanMuscle Rep
12 months ago

Nathan,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly

Florida
1 review
0 helpful votes
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Side scoop
January 21, 2025

Looks great and very easy to install. Bigigist problem was getting the red strip off the 3m tape.

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Very frustrating
January 21, 2025

I paid $20.00 extra for 3 day shipping, to arrive by today. The delivery is now scheduled for tomorrow. When I spoke with a representative, I was told that means 3 days from the date of warehouse pickup. This is very misleading and had I known this, I would've ordered from Tire Rack, but I needed the faster delivery I paid for.

Date of experience: January 11, 2025
Support R. AmericanMuscle Rep
12 months ago

Daniel,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you

Virginia
1 review
0 helpful votes
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Easy shopping, fair pricing
January 21, 2025

Always a pleasure shopping with American Muscle, quality parts, fair pricing and a convenient one stop shop

Date of experience: January 11, 2025
Texas
1 review
0 helpful votes
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Carbon fiber inlays mustang gt
January 21, 2025

I wanted two parts of carbon fiber inlays for my mustang gt, one is out of stock, gave my e mail to be notified when it can be purchased. Received an e mail from AM it is now ready, made my order with payment only received an e mail from A M that it is out of stock.What is going on with AM, I would like to have the parts that made payment only received. Frustrated Dan.

Date of experience: January 11, 2025
Support R. AmericanMuscle Rep
12 months ago

Daniel,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you
Kelly

New Jersey
1 review
0 helpful votes
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Horrible service
January 21, 2025

We have a placed an order for Mustang clutch kit and other parts the order was canceled for no reason and we will be take our business to other places,

Date of experience: January 11, 2025
Illinois
1 review
0 helpful votes
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Tune came through fast and easy!
January 20, 2025

The order came through fast and easy. I ordered it on a Thursday and it came through on Monday thank you! I HIGHLY RECOMMEND THERE SERVICES!

Date of experience: January 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great upgrade!
January 20, 2025

Great upgrade for the car making it better in every way, stronger and lighter!

Date of experience: January 10, 2025
Maryland
1 review
0 helpful votes
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Quick Shipping
January 20, 2025

Very satisfied with my purchase. Fits the mustang perfectly!

Date of experience: January 10, 2025
Georgia
1 review
0 helpful votes
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I paid for 2 day shipping.its been a week and half and I have not received the package

Date of experience: January 10, 2025
Puerto Rico
1 review
0 helpful votes
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Liked that they fit
January 20, 2025

Reliable and fast got them really quick and got everything done within a few minutes got rid of all my rounded out nuts. Lolz

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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Really fast delivery
January 20, 2025

Delivery was fast and all boxes were in good shape
Haven't had a chance to install yet since its been snowing here but soon as it stops I'll be getting to that

Date of experience: January 10, 2025