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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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A gentleman that helped me was very knowledgeable, very helpful, wasn't trying to get the sale and then get me off the phone. Talk to me till I was done thought that was awesome.
I am missing my rear calipers attachments. Can you forward to me as soon as possible?
I had questions about what I wanted to Order - Tech Support Was Super Great! And After I Ordered - Received Follow Up Call. Great Communication!
Thanks
B. Wyatt
Easy to use website and lots of savings. I have bought lots of parts off this website and will buy more!
Affordable price, super fast shipping. Would buy from AM again.
Mike gave great customer service and I received the package 1 day prior to the date expected.
I opened the box and product was really well wrapped
Wasn't able to receive my order it was canceled 2 times due to a 3rd party risk factor estimator company that you guys use even though I've ordered from American Muscle 2 times already with no issues.
Good experience and selections, only issue they were out of stock on one item I am interested in, but that can be expected from a popular muscle car parts dealer.
Slow to deliver and front rims did not fit, Brembo calibers rubbed. I will be returning all 4 of them
This website makes be mad. I've ordered two products offered as "kits" yet every piece ships separately and never arrives at the same time
Hey Yaaseen,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree
I never have a problem with ordering from here it's my go to but I have received the wrong sized parts and want to return them
Stephanie is a 12 out of 10 stars! Would definitely buy again! A+++++++++
All my questions were answered easily and to the point. Awesome sales and awesome customer service.
Came sooner than expected, very nice quality. Now i just have to wait for it to get above freezing 👌
This said it was for an LS1 and would fit my 99 camaro, witch is why i putchased it, it came and it is for a ls2 and ls7 2004 to 2008
Hello Ross,
I'm sorry to hear about your order! I left a detailed voicemail but wanted to reach out here as well. I reviewed your order to check the fitment, as well as checked with the manufacturer, Holley Performance. Per their site it lists:
"Fits 2004-2008 GM LS2/LS3/LS6/LS7 and 1997-2003 LS Engines."
I apologize for the confusion! Sometimes if a part fits different models, the manufacturer will only list some of the years instead of everything it will fit. If you try to install and it doesn't fit, or want to return- we would be happy to process that for you. Our phone representatives are here everyday: 8:30 AM- 11 PM EST Monday- Friday, and 8:30 AM- 9 PM EST on weekends.
I wanted to do something extra and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please don't hesitate to reach out to me directly at ext 1320.
Thanks,
Desiree
Easy to get rep was helpful now we just wait to see how it works
Had no issues finding what I was looking for and ordering was simple
This is the second time I ordered the distressed flag decals. I had problems several years ago but made it work. I just got the same ones for another car and this time was even worse. Followed directions to the letter. 85 degrees outside. The decal doesn't release from the paper. It sticks so bad that the decal rips. I've done lots of decals before but never any this difficult.
Hey Chuck,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Devon,
I'm sorry to hear your order was canceled. We have a verification team and unfortunately we were not able to verify the order. We encountered an issue with the payment on your recent purchase, and as a result, your order was canceled. We recommend checking with your banking provider to verify the information you provided is up to date, and then try replacing your order.
Also, if it helps, we have a sales team on the phone that can try to place the order for you. Again, I apologize for any inconvenience this may have caused you, and if there is anything else
We may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree