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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I click on C7 Corvette Torch Red, shows a picture of a Challenger. Then send me emails about my Challenger which I do not have, Calls it Torch Red which is a Corvette color. Click on an items and it keeps adding to the car. Your web site SUCKS in a major way. Told sales staff about it for months. Nothing ever gets fixed.
Your Website has way too many freeze, points, refusal to change credit cards, refuses to accept shipment changes, so I actually tried to undo my order but your site froze locking me out. A complete waste of time if you ask me.
Ordering was convenient and quick shipping. Can not comment on product as I have not received it yet
So far I have only received the side skirts.They said they would both come By the fourth of march.
Made my experience simple, quick and easy. I knew what i wanted and with there knowledge and quote, checkout was a breeze.
Ordered brake pads, they came in but weren't the ones I ordered … I would like to see if we can get a reorder or if I can ship this back to your distribution my info is email *******@yahoo.com phone # *******454
Hey Damian,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Have a great day,
Desiree
I am very disappointed with my recent purchase of rear camber adjustment bushings. The description clearly states that these are made in the USA. Upon receiving the items I find that they are made in China. This is not acceptable to me. I will no longer make any more purchases from your website if I am not compensated with American made products.
Hi Jack,
I'm sorry to hear about the product issue! I will review with my merchandise team and update the website. After some research on my end, I found the manufacturer is based in California, but they may get some of their parts internationally before shipping out a completed part. Again, I'm sorry about the confusion, and if there is anything else I may help with, please don't hesitate to reach out to me directly at ext. 1320.
Thanks,
Desiree
Very easy to order, clear and precise instructions with a quick responce. Now waiting to see the delivery time. Happy so far.
The ordering; quality of product; pricing and fast shipping had me surprised. I am impressed with the entire experience overall. Thank you.
Es muy fácil de usar y siempre encuentro las partes a mejores precios
Had a great experience we have placed three orders spending around $1600 to $1700.00 we will be back when parts are needed but I do have a question it's says we get a gift (shirt) so can we get 3 free shirts 1 medium 1 X-Large and one 2 x so we can wear them on my husband birthday since we bought all the car parts for his mustang?
Thank you Darleen Galloway & Erick Galloway
******* state rd 60 Borden in *******
Mike was very helpful and knew exactly what he was talking about. The shipping was very fast.
Ordering was easy; however, I am still waiting for my purchase to arrive. Can you give me a time line please.
Hi Eduardo,
I'm sorry you didn't get updates on your order! I reviewed your account and it looks like the OPR Trunk Support Struts are on the way. They should be delivered Tomorrow, Friday Feb. 27th. I resent the tracking information in your email.
Again, I apologize for any inconvenience this caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
Easy to order. Shipped quickly. I bought 4 tires but only 3 arrived on the FedEx truck and the other tire is on another FedEx truck. Certainly not your fault but. How dumb can one be.
Still have not received my package! Updated that for some reason it was sent to an old address that was in your system? The last 3 orders were sent to my address I have had last 6 years. Make sure you delete all old addresses in the system so this does not happen to you. Really needed a part for my sons car in the body shop!
As always the checkout process was easy and smooth. American Muscle always has what I need to upgrade my Mustang. I wouldn't look anywhere else for a better price and the best parts.
What you see is what you get with all photos you know exactly what your car will look like
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gene,
I found your order for the Chin Spoiler and the Side Skirts, it looks like the side skirts shipped on 3/3 but the Chin Spoiler did not ship until 3/4 that is why it will not be delivered until today on the 5th. I apologize for the inconvenience and any miscommunication with the website. I have added a voucher to your account to use on your next purchase with us online or over the phone. If you need any further assistance please do not hesitate to reach out to us.
Thank you
Allison