On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My son and I enjoy picking up pieces from you for our 2006 and 2007 Mustangs. Thank you
Just ordered it today said would be delivered by 28 to 30 and my shipping info estimates shipping 12-7 So please dont ask for feedback until after i receive items ordered. Price was nice but after ordered page says back order and when you go back in its ready to be shipped
Buena calidad del producto, ahora mi carro suena como lo esperaba
Had an amazing experience on AmericanMuscle. I ordered the SLP loudmouth cat-back exhaust and it came in about 3 or 4 days. Would highly recommend.
Easy to follow.very easy to find the parts I wanted...check-out was not a problem...delivery was on time...very happy with parts...highly recommended...
This was a great experience, would shop here again
Nice addition to interior looks good easy to install
I ordered the gear shift boot for my 1992 mustang gt and what I got was ridiculous it didn't fit the leather or vinyl peeled off the metal frame it came on all I got was a boot on a piece of metal it would not even bolt up
It was shipped super fast.
I ordered 2 things, one of which came with instructions, the 2nd (relay) did not. (Easy enough to Google it, but should of had a bit of instructions with it, in my opinion)
I get the best parts quickly with American Muscle every time.
The item in the pictures looked overall good and labeled used but when I received them there was a broken piece that was not in the advertised pictures.
The issue was resolved quickly and I was also given an additional store credit.
Brad was more than willing to help me with my purchase, even went above and beyond to look for an option for me. Great experience, Thank you Brad
5 stars I was very pleased and excited to have gotten the whole order being delivered earlier than expected and all together
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.