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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Awesome selection and awesome support when needed. I have bought many parts for my car.
Doug was very helpful choosing the right tires for my 2024 mustang.
I had a bit of difficulty placing my order. Had to re submit the order twice because it would load and just not do anything. Hoping I didn't double order anything
I'd been noticing some surge in my engine and on high speed blasts I would get an engine code of lean bank both sides. I figured better look into a new pump "before" I get stranded. Just got the Holley drop in kit!
I called in to get clarity on an item I was looking to purchase. The wait time was a couple minutes but it allowed for me to further research the product. Taney answered, she was great as she had an answer to all my questions and really gave me an awesome customer service experience. I will be reaching out to her with all my needs going forward.
My headers came out of the box bent on the 3inch pipe next to the flange. And the side was all rusty like it's been used
I have bought numerous items from AM, and all of them still function great and keep my car running.
Very smooth transactions and purchase, lots to look at! Great inventory!
Good delivery times on most of the products that I had ordered in the past.
Site well explained. Fast vehicle fitment validation. Pleasure to use and buy.
VERY NICE PEOPLE ON THE PHONE, PLEASENT. SOMETIMES THE ITEM# IN THE MAGIZINE
DOESN'T COME UP ON THEIR SCREEN. NOT THE CS PERSON'S FAULT THOUGH. THANK YOU
DEAN DECKER
I've bought some very good products and some not so good products. So mixed reviews.
Orders came on time or early. Parts were exactly as described and fit true to form.
I've ordered multiple times - and it's always easy. When I've needed help I always get someone very knowledgeable and helpful - that's why I keep coming back.
I'm still new to the site - so a little confused - but it's me - not you. Love all of the options. And REALLY appreciate all of the how-to videos.
Couldn't be happier with all the products I've ordered (which is quite a bit), shipping is always quick and the customer service is easy to get ahold of if ever needed. Keep doing what you guys and gal's are doing!
The products and prices of American Muscle are very competitive. I rather deal with a company here in the U.S. in person when needed rather than take my luck with anything strictly online with no help in the end when there is a problem. Of course, everyone is enthusiastic in helping people buy, but after that? Nope. Zero, Nada, Nothing. Missing parts? Can't get ahold of them. Won't parts? Customer service is no help. But with this company, AM, No problem.
The only feedback I have, is about the air filters. All of them. The information on what size they are would be very appreciative. For example, the cold air intake filters. What size are they? What is the diameter? How long? How short? Etc. Other than that, I have no problem. Customer service with American Muscle is always ready to help. The videos when available are extremely helpful as well.
Excellent product, excellent quality, fast delivery, and they provide you with assistance with videos, in case you want to do it
Ordered hood for my 2010 mustang after an accident. Came fast and in perfect condition.
I placed an order, it arrived in good condition, I installed it and forgot about it. I'm a repeat customer so I guess that's a good sign for y'all
Always fast free shipping and good value and price you guys and gals rock
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Derik,
I'm sorry to hear about the condition of your headers. I sent you a text this afternoon advising that we could offer a free return label and issue a replacement for them if needed. Feel free to text us back or give us a call so we can get that set up for you! If you need anything else, please do not hesitate to reach out to us.
Thank you,
Allison
If you feel your issue has been resolved, we'd be so grateful if you could update your review.
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