On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love Love the open box stuff it's like a treasure you'll never know what your going to find. And this only place I buy parts for my 01 gt
Nice shop. Will deal again. Put the scoop on and it looks awesome.
I found my parts no problem, I had a wonderful experience purchasing, and zero problems with shipping
Makes the overall car look so much better, however it did come with 1 or two scratches on the arena so I just spray painted it black aagian.
I love this company and will keep shopping here! Definitely the best mustang parts company online
Great products! Delivery was fast like always. Will buy here again.
Easy to look at stuff and pay, just would love if AM had an app like Ebay to browse/pay off of.
Delivery was quick and product was good quality very happy with experience
Got the Typhoon K&N cold air intake for my 22 Dodge Charger Scat Pack and it has been an awesome upgrade for my car. I enjoyed the extra boost and smooth torque. Amazing product.
Team - Ordered the Q-ball shifter and new air filter for my 2005 Mustang, came in quick, installation was easy and ready to cruise!
I made a purchase from American Muscle to replace a power window master switch for 99 Mustang GT. With that I received a catalog. As I looked through the catalog I found other items I wanted to purchase for my Mustang but noticed the prices in the catalog were different (less) from the website. I called customer service and they said catalog was old and prices had increased but they would price match the catalog. So, I order more parts. With the new order I received another catalog with prices lower than first catalog and website. None of their catalogs or website have the same price. This is a ridiculous shady business practice, playing pricing games. Why can't American Muscle be transparent and honest about their prices. Who has time to look through 2 catalogs and a website to find the lowest price then call customer service for a price match? I don't have that kind of time.
Also, I ordered something incorrectly and had to do a return. American Muscle return procedure is a nightmare. I will look elsewhere for parts for my 99 mustang. American Muscle has lost this customer and I encourage to seriously do their homework if they purchase something from American Muscle if they want to get the best accurate price. Personally I woukd shop elsewhere. Good luck.
Order came 4 days early and parts looked great fit as expected the coming months will tell of their quality although they seem to be pretty nice. Install is easy but time consuming.
Easy to shop, great deals and fast delivery, overall a great way to shop for your vehicle
Fast shipping. Part is in and working great! Thanks
Loved my purchase! Worth it! K&N series 57 FIPK Cold air intake on my new 2014 dodge charger awd Rt. It's nice and loud exactly what I was looking for! Will like purchase from this company again!
Fast shipping items arrived in good shape 10/10 recommend
Make sure to break these in when you get the set new as brakes will slightly slip due to them needing to be broken in you can feel it not grip at low speeds and softly lettin off brakes to allow car to roll forward
Very easy to order. I ordered front ceramic coated break pads for my 2011 Camaro 2SS! Awesome product, great price so i will be ordering some of the same kind from you guys for the rear!
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.