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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Packages came within the given dates and all my returns were handled properly, kindly and with great responsiveness.
Even tho I only have the v6 3.6l American muscle still is one of the few places to carry 90% of anything I ever need
Hi I placed an order on 7/20/25 for 2 medium sized orange cheetah print NRG bucket seats, I then received an email on 7/22/25 stating my purchase is out of stock and will be shipped as soon as it's back in stock. As of today 8/12/25 I have not received any updates or tracking information on my $900 order, however to my surprise as of 11:30am today 8/12/25 these seats are showing as In stock and deliverable by 8/29/25 on your website. I kindly request an update on my order ASAP. I have now been waiting almost a month for any update and don't appreciate the unprofessional service provided for such a pricey order.
Always cancels order. Get a new credit card provider and ship quicker
My experience was very satisfying I was able to cancel my previous order without sending it back they canceled it before they shipped i was able to purchase what I really wanted and I appreciate all your help thank you. You guys and girls have a great customer service team. Thank you again.
I really like how it shows you an organized description, straightforward, of each product and all the live photos of the product.
Fortunately, this Grill looks very similar to my lower Grill and a bumper, and I really do like the style and I hope that when I add my LED fog lights that this grill will focus the light straight ahead from my 2009 Ford Mustang GT!
If the leds in the middle brake light are defective. I'd rather send both back and just request a normal middle brake like smoked so I don't have any issues with my vehicle.
Recently ordered a cat back exhaust, was shipped and delivered to my home in a week. Ordered it from another website and was taking more than a month.
CONSIDERING THAT I'M CONSIDERED AS AN V. I. P MEMBER, IT'S A LITTLE DEMORALIZING THE FACT THAT YOU SPENT SO MUCH MONEY IN MY CASE ABOUT $10,000 DLLRS. AND BASICALLY NO INCENTIVE ARE EVER THROWN IN OR OFFER CREDIT POINT FILE SYSTEM WHERE AS YOU SPENT MONEY YOU GET POINTS LET'S SAY."FOR EXAMPLE". FOR EVERY $100 DLLS SPENT YOU ACCUMULATE POINTS IN WHICH YOU CAN CONVERT THAT INTO MONEY... I SHOP AT OTHER SITES AND THEY SEND ME A VERY SPECIAL GIFT ITEM, (I DON'T KNOW HOW MANY GLOVES YOU'VE THROWN AT ME AND I DON'T USE THEM" AND IS ALWAYS THE SAME THING.
Hello Frank,
Thank you for the feedback; I appreciate you sharing this information with me. We have had discussions and are working on our "badged" customers, as we call them, to explore different things we can do and offer. I believe the program will evolve into something bigger with better benefits for all of you in the future. So, this suggestion is actually a great one. We do have a cash back program for military and first responders, so maybe implementing a points or cash back program for our badged customers would be beneficial. Again, thank you, and if you need anything else, please feel free to let me know!
Allison
My experience was excellent! 👌🏼👍🏼 JiSion the Customer service specialist was very helpful and patient with me. He would go out and beyond just to get my the proper part for my Camaro!
Thank You,
Very helpful staff and are always willing to help. Last thing I ordered from American muscle was from 2 years ago. I called and asked a question of said parts and had a helpful team member explain and guide me in the direction I needed to go.
Went on chat to ask about shipping to hawaii. Fast and friendly responses. Thank you AM!
The nuts that can the transmission mount are so loose on the bolt it was easily strip the threads.
I had to go buy 2 nuts from auto store to get the job finished up.
Just check the figment before sending it off
Have bought a few things this year and all have been good quality and fit well
Easy to find what I wanted, filters work great, always a joy to get things new, fits just like factory.
One stop shop for all your custom needs. Inside outside, top to bottom American Muscle will have what you need at an affordable price.
Great place for most if not all your custom needs. I've shopped at both American muscle and American trucks and have always been impressed.
Awesome easy to find and checkout was quick this is not my first time ordering here and my son use you guys too
To clarify, I ordered this splitter for my 2024 dark horse, I was excited to install it, and in my personal opinion, it looked really good after it formed its shape in the sun. My issue with the splitter is the design for mounting it made the splitter feel… flimsy. It used the 13 or so 7mm small screws that hold your OEM splitter in place. With that being said. Attempting to bolt the aftermarket piece to the oem splitter was difficult as the small oem screws did not ever really get tight or seat themselves. A slight push would knock the screws out of both splitters and it would proceed to fall. I couldn't imagine it holding up against highway speeds worth of downforce. Cool design, but poor supporting hardware. This just confirms my idea of going with something that replaces the entire splitter, not just something to be added onto the oem splitter. I'm in no way completely putting down this item, I just don't think it's for me.
Hey Cheyne,
Thanks for providing your feedback on the EOS Performance Package Chin Spoiler Lip Extension. I'm happy you liked the look of the splitter, but I completely understand your concerns about the mounting design and hardware. Your feedback is really helpful, and I'm sorry it didn't meet your expectations. I hope you find a the best option that works perfectly for your build! If you need anything else please feel free to reach out.
Allison
They have the parts I need, competitive pricing and fast shipping. Customer service is outstanding.
Thanks so much Courtney for recommending the correct strut mounts for my suspension! I didn't get to say thank you in the chat but it's deeply appreciated
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Emma,
I located your order, and unfortunately, these seats are still on backorder and out of stock at this time. I apologize if you saw on the website that they are in stock, but I checked, and they are reflecting as out of stock there as well. The new estimated ship date is 11/11-11/13. You should have received an email with this information. You can check your order status using the customer portal at orders.americanmuscle.com. If you need anything, you can also chat or call us. We sincerely apologize for the inconvenience; I have issued you promotional credit to use towards a new order online or over the phone. If you need anything else, please feel free to let us know.
Thank you,
Allison