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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Very pleased with my product. Exhaust sounds great.
I was very satisfied with my experience with American muscle
I've recently bought a couple of performance mods and cosmetics and was satisfied with how well it fit and the install time.
Ordering was easy, items arrived faster than expected.
I haven't actually seen my purchase yet as I haven't opened the boxes. I will try to get my grandson to install them this weekend, and will update accordingly. I'm sure the louvers and rain guards will look great on my Stang!
I'm a new customer and I'm very impressed with this site, its service, my chat with Zach, and how easy it was to place an order!
I ordered my parts and they arrived within 24hrs. I was very pleased. I'm installing the new throttle body today.
Horrible expérience, i bought on 10th april for navo's screen with gps cable for my mustang gt 22, i had à order confirmation than 2 items in my order in stock, they shipped only the screen the 11th april without the gps cable, and this morning 21th april they send me a screenshot than the cable is out of stock, ( a fresh screenshot dated 21th) and now they don't want pay for the shipping to take back the incomplete order, from Canada, is pretry expensive. I bought specially this screen for the gps, it's like if i buy 4 wheels and they just ship 3, with à big shipping chargé without any call!
First and last time i buy with american muscle
I thought the item I ordered...windshield cowl was OEM. NOT! And, it is made in China. I'm not happy.
Great experience awesome product gives my car a more aggressive look
Easy install. Simple part of the car but it makes the whole windshield area look fresher.
Excellent customer service very satisfied with my order!
I bought a suspension kit and thought because of the pictures. It was what I was getting. The description did not state otherwise. Tried to work with customer service to receive the one part out of the kit. I needed, and all they wanted to do was give me a little bit of money and not the part and now won't reply. Pictures do not represent what you are getting. And there is no description to tell you what you're actually getting. So it's a crap shoot on what you're ordering.
Timely and very satisfied! Product arrived with no issues. Glossy black handles are a perfect fit! Can wait to order the spoiler to match! Super exited!
Good job got package in a couple days Thanks! I recommend American Muscle
Everything was absolutely seamless and the easiest process ever. I paid for installation and it was installed in a hour and done well. My car now sounds like the aggressive animal it should. 10/10 recommend
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I apologize.
I am sending you an email about your order.
Please be on the lookout for that.
If you would like to reach out,
I am happy to speak with you.
Amy
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