business logo of AmericanMuscle

AmericanMuscleReviews 9,142

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
How would you rate AmericanMuscle?
grey star
grey star
grey star
grey star
grey star

AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
274
This company responds to reviews on average within 5 days

Instant Feedback

34,640 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Harry J.
Unfollow Harry J.
Share Review
Report Review

Strut Order 2001 Mustang GT
May 13, 2023

Experience was fine except that I ordered two struts at the same time, but they had two diferent confirmation numbers and were delivered on two different days.

Date of experience: May 13, 2023
California
1 review
0 helpful votes
Follow Erika C.
Unfollow Erika C.
Share Review
Report Review

SR Lowering Springs
May 13, 2023

Springs are delightful. Put them on my 2018 daytona and to my surprise it actually feels like they handle better than my original springs. Apart from that it lowers the car to the perfect height. 10/10

Date of experience: May 13, 2023
Minnesota
1 review
0 helpful votes
Follow Neva T.
Unfollow Neva T.
Share Review
Report Review

Headlights
May 13, 2023

The headlights came in really great condition no scratches or dents.

Date of experience: May 13, 2023
Wisconsin
1 review
0 helpful votes
Follow Jacob P.
Unfollow Jacob P.
Share Review
Report Review

Barton 6 speed shifter
May 12, 2023

Everything went well received quick and shifter is amazing

Date of experience: May 12, 2023
Illinois
1 review
0 helpful votes
Follow Christopher A.
Unfollow Christopher A.
Share Review
Report Review

Trans fluid dip stick
May 12, 2023

Great experience as always. Pleasure to do business with

Date of experience: May 12, 2023
Arizona
1 review
0 helpful votes
Follow Kelly A.
Unfollow Kelly A.
Share Review
Report Review

I bought a convertible top from them at the beginning of December and it was installed at the end of February and now two months later the window stitching is falling apart. I contacted American Muscle and was told that they only warranty the part for 30 days I was told to contact Robbins Tops and they would handle the warranty because that is where they get their tops from. I reached out to them and sent copies of the invoice and pictures to both Robbins Auto Tops and American Muscle. I was told they would look into this and reach out to me. I contacted both of them a few days later and have had no response. I contacted them both again now a week later no response from either. I should have just bought it off Amazon because at least I could have returned it or bought it from another manufacturer that will back the products that you purchase that are defective.

Date of experience: May 12, 2023
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear about your convertible top.
If you would like to discuss your experience,
I would be happy to speak with you.

Amy
EXT 1257

New York
1 review
0 helpful votes
Follow SHARI S.
Unfollow SHARI S.
Share Review
Report Review

Wiper arms
May 12, 2023

I love American Muscle. If I need a replacement part for my Mustang I can usually find it on their website. Reasonable prices too

Date of experience: May 12, 2023
Ohio
1 review
0 helpful votes
Follow Julie N.
Unfollow Julie N.
Share Review
Report Review

Site was easy to manuever through. The first item came in a timely manner, and the second was out of stock. It is expected to ship later in the month.

Date of experience: May 12, 2023
Maryland
1 review
0 helpful votes
Follow Eric T.
Unfollow Eric T.
Share Review
Report Review

Quarter panel tint very pleased
May 11, 2023

Excellent job very professional well done will order again

Date of experience: May 11, 2023
California
1 review
1 helpful vote
Follow Shujat g.
Unfollow Shujat g.
Share Review
Report Review

This part Ford Performance GT350 5.2L Voodoo Intake Manifold
(15-23 Mustang GT, GT350)
Item is for gen 2 mustang 2015-2017 only. You have to delete actuator/IMRC. It won't fit other years yet they will tell you it will fit. Instead of understanding the situation and admitting the wrong description of website about product and misleading team. Bobbie and the rest of the team kept saying our policy is 30 days. Is your policy also states the american muscle provides wrong info about the product they are selling. Then they advice go ask help from others or ford performance technician which i did and this is what they told me this part is only for gen 2 mustang. Nice way to keep a customer. Horrible absolutely Horrible

Date of experience: May 11, 2023
Support R. — AmericanMuscle Rep
over a year old

I have reviewed your order and I see you have spoken to our customer service.
If you have any other questions, please let me know.
I would be happy to discuss.

Amy
EXT 1257

California
1 review
0 helpful votes
Follow Wyatt D.
Unfollow Wyatt D.
Share Review
Report Review

Super easy
May 11, 2023

I decided to order a part for my Vehicle and it was super easy to place my order and also to follow it. Very quick shipping and came to me in one piece so I'm very happy overall

Date of experience: May 11, 2023
Ohio
1 review
0 helpful votes
Follow Stephen V.
Unfollow Stephen V.
Share Review
Report Review

X-Pipe
May 11, 2023

Was satisfied with price and quality of the x-pipe.

Date of experience: May 11, 2023
Pennsylvania
1 review
0 helpful votes
Follow Felix Y.
Unfollow Felix Y.
Share Review
Report Review

Awesome
May 11, 2023

Easy and a really good experience being able to order on line

Date of experience: May 11, 2023
Alabama
1 review
0 helpful votes
Follow Zachary M.
Unfollow Zachary M.
Share Review
Report Review

Awesome
May 11, 2023

Great website, fast shipping, super happy with my purchase

Date of experience: May 11, 2023
Texas
1 review
0 helpful votes
Follow Patrick S.
Unfollow Patrick S.
Share Review
Report Review

Exterior appearance order
May 11, 2023

It was a great experience. I've ordered from AM for my other cars before. This time I was doing an order for the exterior appearance. I got bumpers, fenders, a hood and a spoiler. Only reason not 5 stars is not getting questions answered. I was having trouble deciding between two different items so I asked to make sure they would fit my car because it was unclear. After over a month of no answer I just went with the safe option I knew would fit. Hoping a 4,000 plus order will give me some stickers and some discounts on future orders.

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
Follow Tim J.
Unfollow Tim J.
Share Review
Report Review

Tried to be happy
June 10, 2023

Ordered from them in past. Great experience. This time, axel back exhaust came in mangled box and was bent and the lugs I ordered only had 19 in box.

Date of experience: May 11, 2023
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear that.
Please feel free to reach out to our customer service if you
Need assistance.
We are happy to help you.

Amy
EXT 1257

California
2 reviews
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Share Review
Report Review

Waited a long time for my taillights, when they arrived they were the wrong ones. Sucks.

Date of experience: May 11, 2023
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear that.
I see you have reached out to our customer service about this.
If you have any questions, please let me know.

Amy
EXT 1257

New Jersey
1 review
0 helpful votes
Follow Laura F.
Unfollow Laura F.
Share Review
Report Review

Stang cover
May 11, 2023

Quick and quality merchandise affordable and nice fit

Date of experience: May 11, 2023
Kentucky
1 review
0 helpful votes
Follow Gabriel J.
Unfollow Gabriel J.
Share Review
Report Review

Very Helpful
May 10, 2023

American Muscle is my go to place to shop for parts. The costumer service reps are very friendly and professional. If I need help or an update on my order, help is either a click or phone call away.
I'm impressed with their business model.

Date of experience: May 10, 2023
New York
2 reviews
0 helpful votes
Follow TMAN O.
Unfollow TMAN O.
Share Review
Report Review

Great service
May 10, 2023
Updated review

I needed a tune for my car and your techncians came through i also screwed up the installition of the part and they quickly helped me solved the problem

Date of experience: May 10, 2023

Great experience with American muscle
May 29, 2022
Previous review

I needed another set of mats for the car these are high quality well made mats love them

Date of experience: May 29, 2022