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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Experience was fine except that I ordered two struts at the same time, but they had two diferent confirmation numbers and were delivered on two different days.
Springs are delightful. Put them on my 2018 daytona and to my surprise it actually feels like they handle better than my original springs. Apart from that it lowers the car to the perfect height. 10/10
Great experience as always. Pleasure to do business with
I bought a convertible top from them at the beginning of December and it was installed at the end of February and now two months later the window stitching is falling apart. I contacted American Muscle and was told that they only warranty the part for 30 days I was told to contact Robbins Tops and they would handle the warranty because that is where they get their tops from. I reached out to them and sent copies of the invoice and pictures to both Robbins Auto Tops and American Muscle. I was told they would look into this and reach out to me. I contacted both of them a few days later and have had no response. I contacted them both again now a week later no response from either. I should have just bought it off Amazon because at least I could have returned it or bought it from another manufacturer that will back the products that you purchase that are defective.
I love American Muscle. If I need a replacement part for my Mustang I can usually find it on their website. Reasonable prices too
Site was easy to manuever through. The first item came in a timely manner, and the second was out of stock. It is expected to ship later in the month.
Excellent job very professional well done will order again
This part Ford Performance GT350 5.2L Voodoo Intake Manifold
(15-23 Mustang GT, GT350)
Item is for gen 2 mustang 2015-2017 only. You have to delete actuator/IMRC. It won't fit other years yet they will tell you it will fit. Instead of understanding the situation and admitting the wrong description of website about product and misleading team. Bobbie and the rest of the team kept saying our policy is 30 days. Is your policy also states the american muscle provides wrong info about the product they are selling. Then they advice go ask help from others or ford performance technician which i did and this is what they told me this part is only for gen 2 mustang. Nice way to keep a customer. Horrible absolutely Horrible
I have reviewed your order and I see you have spoken to our customer service.
If you have any other questions, please let me know.
I would be happy to discuss.
Amy
EXT 1257
I decided to order a part for my Vehicle and it was super easy to place my order and also to follow it. Very quick shipping and came to me in one piece so I'm very happy overall
Was satisfied with price and quality of the x-pipe.
Great website, fast shipping, super happy with my purchase
It was a great experience. I've ordered from AM for my other cars before. This time I was doing an order for the exterior appearance. I got bumpers, fenders, a hood and a spoiler. Only reason not 5 stars is not getting questions answered. I was having trouble deciding between two different items so I asked to make sure they would fit my car because it was unclear. After over a month of no answer I just went with the safe option I knew would fit. Hoping a 4,000 plus order will give me some stickers and some discounts on future orders.
Ordered from them in past. Great experience. This time, axel back exhaust came in mangled box and was bent and the lugs I ordered only had 19 in box.
I am so sorry to hear that.
Please feel free to reach out to our customer service if you
Need assistance.
We are happy to help you.
Amy
EXT 1257
Waited a long time for my taillights, when they arrived they were the wrong ones. Sucks.
I am so sorry to hear that.
I see you have reached out to our customer service about this.
If you have any questions, please let me know.
Amy
EXT 1257
Quick and quality merchandise affordable and nice fit
American Muscle is my go to place to shop for parts. The costumer service reps are very friendly and professional. If I need help or an update on my order, help is either a click or phone call away.
I'm impressed with their business model.
I needed a tune for my car and your techncians came through i also screwed up the installition of the part and they quickly helped me solved the problem
I needed another set of mats for the car these are high quality well made mats love them
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am so sorry to hear about your convertible top.
If you would like to discuss your experience,
I would be happy to speak with you.
Amy
EXT 1257