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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I ordered a set if rims for my car, and it got delivered earlier than expected in one piece. Also, when I was trying to contact them, it didn't took a long time for an actual person to help me get what I need.
All on time, thank you guys! Placed my order and actually I got 1 day before which is really cool because gave the perfect time to get my car done, definitely I will keep using you as a provider
All the parts I ordered were great quality and shipped fast. Will be ordering more soon.
Installed the product and it would leave a 1/4 inch gap On window seal at bottom on exterior attached to door
So would allow rain to go inside door more than normal.
Would not recommend this product for 2023 dodge charger sxt
Came in as requested and looking good and in great condition in package thanks
Everything is easy and convenient with great pricing with products that I'm very familiar with
When I ordered my route exhaust system, I only ordered two exhaust hangers instead of four. With my installation date coming up, I realized my mistake and ordered another set to be shipped in two days for $7.99! Well I got them in three days and that really screwed up the whole works. The hangers were just fine. I was just upset about the delivery ….
Thank you for your feedback.
I called and left you a voicemail after
Reviewing your order.
Please let me know if you have any questions.
Amy
EXT 1257
I have only ordered online but evertime I have it has been smooth. To me that counts as great customer service.
Everything I have ordered from my car has been perfect, thank you.
It was an ok experience but I wish they would have said it came with the shifter retainer holder
Thank you for your feedback.
If you have any questions about a product-
Please feel free to reach out to our customer service.
We are happy to help.
Amy
EXT 1257
I logged in and ordered my tinted headlights with no problems. Shipping was quick and easy. Headlights arrived on the exact date that was specified.
Ты Да Доброе утро моя любимая как ты как ты как ты как дела как ты как настроение что нового что нового.
Received item on time. Easy ordering with good updates on tracking items
Really enjoy the product. Install went fairly well with minor adjustments. The quality of the product is exceptional as is the sound!
Amazing, came in when supposed to. Loved how easy it was to order and package tracking updates every few minutes.
Shipping information was misleading so that I would place an order.
I am so sorry to hear about your experience.
I see you have contacted our customer service for assistance.
If you have any other questions, please let me know.
Amy
EXT 1257
I received the package, and it was in great shape. No damages to the item I ordered.
From the day I ordered they kept me in the know. To even picking out a shop that's literally up the street for my install!
Website says this is a OEM replacement for a Dodge Challenger SRT8 it's not. Radiator is 3/4" smaller than the original one. Returned.
I am very sorry to hear that.
I see you have reached out to our customer service.
If you have any questions, please let me know.
I would be happy to speak with you.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I have left you a voicemail.
If you have any questions, please let me know.
I would be happy to help.
Amy
EXT 1257