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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I ordered matte black quarter window louvers for my 2021 mustang and installed them yesterday. I received plenty of 3M tape which was great and they are pretty nice quality! Only issue is that the top corner of one of the louvers came unstuck from the tape so I have to put on more but overall I'm very happy!
The delivery was quick and I received exactly what I ordered. Thank you.
My order came on the exact day with no delays. Items were undamaged
The sales rep explained the item, helped me get the price advertised in the magazine, even though the magazine was a few months old. He was great
Item arrived quickly and undamaged. I needed these to replace the OEM bumps stop plates because they're were rusted beyond repair
I had a good experience. Items came within the time they said they would
I ordered the 2018 Camaro ss 50th anniversary front grille with the leds and i cant be happier with the outcome!
So far so good. I ordered and I came quick and the right part.
Parts came well packaged and not damaged at all. Did not take long at all to arrive to me. Good experience as always
A total disaster, wheel and tyre experts they are not. Messed order up several times etc etc…. How hard is it to order 4 wheels and tires lol.
Dont buy from these clowns!
I am very sorry to hear about your experience.
I have left you a voicemail.
If you have any questions, please let me know.
Amy
EXT 1257
Great I had a good experience at Americanmuscle…..
The package arrived on time now can't wait to install it onto my 2017 mustang GT CONV. And was a great price.
Said it's be here on certain date and arrived on time
I found everything I needed quick and easily. Shipping was fast and everything was packaged well. All parts were high quality. The customer builds helped me find even more items that I wanted and I put them into my wish list.
I have orded many times from AM and it has always been great. The customer service has also been good as weel and answered my questions.
Ordered the rear window louver for my 2009 Dodge Charger and received it two days later! It arrived before my shipping date email!
Just bought a 2018 Challenger Scat Pack in Destroyer Gray and wanted to black it out. The headlight covers I ordered did not fit because of the fake air intake built into the lights (unfortunately this was only mentioned in the box and not on the website). I also ordered the Tint kit for the rear reflectors but it did not fit well. I returned both and ordered the LED side markers that are blacked out and they look wonderful. I also have the blacked out rear reflectors that I can't wait to get installed. The black fuel door and tail light covers helped to complete the look!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I have reviewed your order and I see our customer service has assisted you.
If you have any questions, I would be happy to discuss your feedback with you.
Amy
EXT 1257