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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I haven't been shopping here long enough to give an accurate review. So far I've gotten the right parts for a decent price. They seem legit. Only thing to worry for is shipping damage from UPS.
If you want to improve the performance of your ride, this is a must have upgrade. Reasonable price and easy to install.
Would definitely do business with AmericanMuscle again.
I was hesitant to pull the trigger at first because of the price but it's worth it. Great quality & install & fitment was quick & easy. Looks & feels like a high end factory race wheel.
MY ORDER IS INCOMPLETE AND MISSING PARTS. I EXPLAINED TO A.M THAT MY WORK WAS SCHEDULED FOR TUES. I WAS TOLD THAT THE MISSING PARTS WOULD BE SHIPPED OUT BY TUES. NOW MY CAR IS STUCK IN THE SHOP AWAITING PARTS. IM LIVID
I am very sorry to hear about your hardware.
I see you have contacted our customer service about this.
If you have any other questions- Please let me know.
Amy
EXT 1257
I'm pleased with my purchase. Install was simple and looks great
Thank you for the feedback!
Please let me know if you have any questions.
I would be happy to help.
Amy
EXT 1257
Easy shopping experience Customer service war most helpful
Ordering was straightforward. I got what I needed in a timely manner.
This tuner was just what the car needed.! Really came to life. Throttle response is incredible.! And the company support, second to none.
The engine covers and fuse box cover will not fit but it says it does… to big or to small
I am sorry to hear that.
If you have any questions or need assistance-
Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257
Never had a bad experience ordering here not with the customer service nor the actual quality of the items. This is my go to for all my mustang car needs.
Perfect fit. Get the job done and keeps the dirt out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I reviewed your order and I left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257