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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Super easy to install, and looks great
Just lays low on the sides but just some corner adjusting in the drive to not be scraping, looks great for sure
Ordered new set of R/T floor mats
Never received my order Did Chat to see what happened told me they were out of stock and now I would have to wait 2 more weeks without ever being notified
Easy to navigate thru their shipping method ordered my parts an we're in a timely manner
Never late on shipping and always the right parts.
Great variety and products, but shippings is slow, item reviews are filtered and picked (multiple items with the same reviews from same people "buyers".
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
If you have any questions-
Please let me know.
I would be happy to discuss your feedback.
Amy
EXT 1257
Order was shipped fast and arrived accurately. What you expect from all vendors but seldom receive. Thank you AM!
Easy to navigate the website and easy to order. Item came as described.
Easy to navigate the website, excellent service, fast shipping and awesome product.
Everything was delivered on time and arrived with no damage due to good packaging.
I was able to get everything together with wheel bearings too in about 5 hours. Everything fits nice, but there are specific pads for each side they do not tell you. And don't forget to bleed both master cylinder valves(just so you don't waist fluid like I did)
Received my order super quick like always cant wait to put these springs on my car thanks american muscle!
So far so good will give better review when done with installing
If I would have read that it's a cover not the armrest and watched the video I would not have gotten this item maybe show multiple pics 1 with it installed 1 with what the actual product is
If you have any questions about an item-
Please feel free to reach out to our customer service.
We are happy to help.
Amy
EXT 1257
Smooth and easy. I mean not much else to say. I was looking for a certain part and AM has a great selection of mustang parts and super easy to find what you need
Nipple on upper tube for crankcase vent was too big for 3/8 hose
Very quick shipping and packaging was definitely on point.
Catback system received had fitting issues. The tips had to be tack welded forcing me to take to a mechanic as I didn't have the tools
I am so sorry to hear that you had issues with your exhaust.
If you would like to discuss your experience- please let me know.
I would be happy to help.
Amy
EXT 1257
Fast shipping, product was as described. They are willing to go the extra mile to make sure the customer receives the very best product for there car.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear about the delay you had with your floor mats.
If you would like to discuss- I would be happy to speak with you
About your experience.
Amy
EXT 1257