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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Always a pleasant shopping experience,and the excitement of new "stuff"for my car arriving at my door is overwhelming!I love it!
Poor shipping saying going to take 10 to 12 days when done people order parts they need it now I have to park my car for 10 to 12 days should have went to auto zone
Just what I needed to fix my camber adjustment after lowering my car, fast shipping and easy install!
The part fit pretty nicely except for the latch didnt actually latch on the center console cover. But it looks OEM and fits perfectly besides that.
I had trouble getting what I wanted at first but after some understanding they gave me a large refund for the item that had come damaged
Excelente servicio, entregado en el tiempo estimado y en perfectas condiciones.
I had to return the products because the Camaro badge on the fenders was in the way. The Customer Service Agent was great and the process was very easy.
Purchase wqs easy and the payment wqs even quicker lol. Delivery took a few days and it came in perfect condition. Took it to the local shop and hot it installed a day later. This thing is strong and it drives like a champ.
La orden llegó rápido,sin ningún problema y estoy contento
10/10 every order being purchase, can't beat deals, always ships quick with care and always makes sure items are suitable with the car.
American muscle is my go to place for adding that special touch to my car. Great options, quick service and great products. Thank you.
I was really nervous I had to go through the dealer to get brake and rotors which would have been a little over 2k out the door. You guys saved me over 1700$ with this product. These brakes and rotors fit my 392 charger like a glove. Can't believe how much I saved.
Had the spoiler all painted, pulled off the old one, attached the hardware, but none of the holes in the trunk lined up. Had to drill all new holes for the spoiler to fit. Including the 2 outside bolt holes, they were a 1/4" closer together than the old spoiler holes. Other than that the spoiler was fine and looks good installed.
Needed customer service. Called twice. Went to message saying no customer service was available.
I apologize, on Labor day we do have shortened hours.
I see that you have contacted our customer service.
If you have any other questions- Please
Let me know.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I tired to reach out to you via phone.
If you have any questions-
Please let me know.
Amy
EXT 1257