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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I ordered a gloss black chin spoiler from American muscle for my 23 LT1, it came faster than anticipated. It was beyond my expectations. Took me about 40 minutes to install, looks great on the car. Very nice product!
Easy shopping and order placement and fast reliable delivery service
I ordered two items, both of which are great in quality. However, I have to return one because there is no video tutorial or instruction manual.
It was a normal transaction. Talked with a very knowledgeable text that was a great help.
Great products and good customer service. However, not very cheap compared to other competitors and usually don't give that good of discounts which usually leads me to shop elsewhere.
Easy to install look nice if you can't afford to upgrade your brakes.
New to the Mustang family, and this site made my introduction to this family smooth and very detailed oriented. Recommendations came in huge numbers and always for vehicle specific applications. Product availability was outstanding as well as pricing. Definitely would recommend to any car enthusiasts. Thank you American Muscle!
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Amy
EXT 1257
American muscle website is very easy to find parts, agent was also very helpful. I ordered 2 day delivery on Dec 20th but only got parts at 9pm on Dec 27th as UPS was very slow.
The website was easy to use, our order got here when they said it would. He has already used the gift cards and got his parts he wanted for his car.
Great product, just paid for an overnight right before christmas and couldnt get it in till after...
Fast and reliable but through holidays is the only reason it wasnt a 5 star
They are very good pads it will help last longer until 100,00 miles
Good company to buy from, only thing I didn't like was not having shipping info for my hood and bumper. But all in all a good experience.
Was looking for new part for my 2016 ecoboost and I found the right site, easy looking for what I wanted and ordered on the spot. Shipping was great and the Bypass valave I purchased was worth it in my opinion, installed in less than 1 hr
Looked new but havent installed them yet. Just is my first choice
Ordering was easy and delivery was swift. I will most definitely use American Muscle again.
It was a good experience, just the wrong lights for my car didn't fit with the wiring
These low life scamming conmen continue to sell products with "get it by" dates and cannot deliver on time. Then they will blame UPS or FedEx or whoever as if the carrier is the one making a guarantee on the delivery date and not American muscle. 5 orders, you idiots have wasted my time and failed to deliver even a single one on time. 5/5 orders late. Either you $#*!s have a vendetta against me or this issue is a lot more common. I am in conversations with my lawyer as I now have thousands of dollars of merchandise sold to me with the false expectation of advanced delivery only to be delivered well after the so called "get it by" date. See you idiots in court.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Thank you for your feedback.
Please let me know if you have any questions.
I would be happy to help.
Amy
EXT 1257