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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I was able to return 2 items and was refunded with store credit within 24 hours
Great experience. Very quick delivery
Product is as advertised.
Very good merchandise and easy to install fast delivery
Products arrived on time and in good shape. I will continue to order from American Muscle, although I wish their prices on things like metal coolant tanks were a little lower.
Great and fast service. Will purchase again from them.
Rear passenger side of exhaust came in with a defect and my mechanics told me to contact you guys
I received my order quickly but it was the wrong item. I'm the process of trying to get the right items but I haven't received a response yet.
When shipping out a product...it'll be good to tell customer how ur shipping( usps, Fed Ex, UPS) so customer can give u address on how it's going to be shipped. Some USPS will just send stuff bck
Hey there!
Thank you for reaching out with feedback in regard to shipping. I tried to reach out to you and so sorry I missed you. I have left you a voicemail. Please feel free to contact me back if you have any questions or if you would like to discuss your experience. Thank you for your many purchases with us, including your most recent for your SpeedForm Modern Billet Radiator Cap Cover.
Take care!
Amy
EXT 1257
Compared to other stores the shipping was a much smoother process.
Came quick and perfect quality easy installation def would recommend to anyone looking to get parts.
Everything I buy is easy install and very direct instructions and customer service is great
This device is great and easy to install it gave my car the boost it needed and sounds great
Ordered late at night and my order shipped the very next day and arrived within two days. Couldn't be any easier.
Pleasant, helpful reviews. Well organized site. Need better install instructions.
Thank you for taking the time to leave feedback.
I see that you have spoken with our customer service team, however please feel free to reach out to me if
You wish to further discuss your experience or if you have any questions.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! Thank you for leaving feedback and for speaking with me this evening about your experience.
Again, I sincerely apologize that you received an incorrect item when you purchased your headlight covers.
Please let me know if you have any additional questions.
Amy
EXT 1257