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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I was going to order from Rockauto but I got free shipping from AM so I ordered braided brake lines through them instead. The order came FedEx 2 days after it shipped. Can't wait to install the lines along with my new front brake calipers, pads and rotors. Stopping power
I had a issue with a existing order, I was helped with Satisfactory service. Everything went nice and smooth.
Very easy to install, came in 3 days, and I can really notice a difference. For 90 bucks this was worth it
I have attempted to place an order 3 separate times. Each time, I immediately got an email saying that my order was cancelled. I used their live chat support, and they said to double check my info. I called my bank, they said it's all good on their end. I checked my billing and shipping address, and that was all good. I call their help phone, and they said a "supervisor is not here or available to help" and that the phone operator could not help me and to try calling back another day. Zero help.
Absolutely awesome fast shipping and the fit and finish is perfect! Thank you!
Item arrived on time was a good fit. I wish your company would handle more of Shelby products not just Mustang. I'm looking for a Shelby carbon fiber, gas door that says Shelby on it.
American Muscle always has the right parts and gets it to you quickly.
Ordered a set of wheels and tires. Came in on time and in perfect condition, ready to be thrown right up on the car.
Easy to shop and place orders and pretty fast shipping too
Very good no problem with the online ordering. I would order again from AM.
Top tier. Super simple and quality. Had issues on fitment of diffuser but maybe that's due to me painting it lol
Hate it, hate it, hate it, hate it, hate it, hate it, hate it
Placing an order is easy and the shipping is fast and on time.
Quick shipping. Item arrived in good condition. Fit perfectly. Look amazing
Nice product would recommend getting sounds good and looks good under the hood
My shopping experience was great. It was quick and easy. I found what I was looking for with ease.
Product fit good but mounting tab where broken looks have to figure a way to mount back window louver.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Hey there,
Thank you for reaching out. After reviewing, I called you to discuss your order. I am so sorry I missed you but I left you a voicemail.
Please let me know if you have any questions.
Amy
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