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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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First time doing my own brakes and AM made it easy to understand and buy. I got the PowerStop special for my 2017 Mustang GT PP (pads and disks for all 4 wheels). Saved a ton of money plus I love wrenching on the Stang!
The iPhone holder that I ordered is not what I was expecting. It does not attached to the dash firmly enough. It falls off easily when driving over significant bumps in the road and also when I sometimes simply remove the phone
Also, the Mustang brake caliper covers that I ordered several weeks ago have been a HUGE disappointment! I installed them exactly how instructed only to have two of them constantly scrape the top of the rotors. I had to take two of the wheels off twice in order to adjust and tighten the clips, only to have one the cheaply-made pre-set bolts shear off. Now I will have to paint the calipers myself, which is what I should have done in the first place. Now I'm out well over $200! Therefore, I will not be purchasing any more products from American Muscle and I will encourage all of my Mustang friends to do the same. What a shame!
Package got lost, AM replaced and shipped a replacement out quickly..
I have always had a great experience ordering from AmericanMuscle. Always prompt shipping and easily browse through and choose the correct part. 👌
Excellent quality that made my car clean and able to show of it's muscle
Package arrived on time but when I opened it the product had minor damage I had to fix/cover up.
I am very sorry to hear that your louvers arrived with damage. That is not at all the experience that we want you to have and I would encourage you to contact us if something is wrong with an order.
We would be happy to assist you in getting a replacement louver if yours arrived any less than perfect.
I have reviewed your order and I do not see that you have contacted us about this matter.
I have left you a voicemail and I would like to invite you to give me a call back so we can make this right.
Please feel free to reach out.
Amy
EXT 1257
Reliable and trustworthy, the part is the one I'm not happy with.
It was a great experience I will definitely buy from this company again. :)
I wish you guys had an app that would be a lot better then logging in every time
Awesome product, very satisfied with my purchase. I still have a few more things, I'm going to order from AmericanMuscle.
My hawk pads said they were in stock when I ordered them. Ordered them for a track day that has come and gone and I still don't have the pads
We apologize for your experience with your brake pads.
I see that you have spoken with us about your order.
Please let me know if you have any additional questions.
Amy
EXT 1257
Fast turnaround time, good quality products, will order again!
I've bought well over 2 grand off American muscle with this recent purchase and I really wouldn't wanna spend my money anywhere else. I've always had a positive experience.
Is a great product for the price. Had to drill my own holes and then use some of the existing ones to secure it even more but looks amazing. Definitely gave my challenger a more aggressive look.
I ordered a pair of rear wheel hub assemblies for my '16 GT on 11 May at 3:47pm. The product listing said that I would receive my order on 13 May - there was no mention of a same-day-shipping cutoff time of 2pm. It's now 14 May at 4:34pm and my order arrived just in time to start working on the car...tomorrow. This was my first and last order from AM, which is unfortunate; I like much of what I saw. Bottom line (in my opinion): Don't be in a hurry to work on your ride if ordering your parts from AM.
Thank you for your feedback regarding the shipping of your Ford Performance Rear Wheel Hub Kit with ARP Studs.
I understand that it is frustrating when we order something to work on our project and then the item does not arrive as expected.
Thank you for having a conversation with me about shipping times and providing valuable feedback.
If you should find that you have any other questions- please let me know.
Amy
EXT 1257
Bought 2020 S550 taillights on another site that was back ordered for 4 weeks. Reached out to AmericanMuscle to see if they could price match the same product with the exceptional deal I received from the other supplier and was able to get an even better deal thanks to AmericanMuscle.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing feedback about your recent orders with us.
I am very sorry to hear about the experiences you described and would like an oppurtunity to make things right.
I have reviewed your orders and I do not see that you have contacted us about these issues. We are happy to assist you and
Please do not hesitate to contact us if something is incorrect with an item you have purchased.
I would be happy to speak with you about your experiences with your recent orders. I have left you a voicemail.
Please feel free to reach out.
Amy
EXT 1257