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AmericanMuscleReviews 9,127

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
274
This company responds to reviews on average within 5 days

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34,623 reviews

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Louisiana
1 review
0 helpful votes
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Love American Muscle
May 29, 2024

I've bought several items from American Muscle and every time has been great. Customer service is always top notch, and I know I can trust the products I find there.

Date of experience: May 19, 2024
Florida
1 review
0 helpful votes
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Easy and Fast
May 28, 2024

Always a great place to get your muscle car needs.

Date of experience: May 18, 2024
California
1 review
0 helpful votes
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Excellent service.
May 28, 2024

I've received my mustang gt 1998 throttle body on time and in perfect conditions.
Thanks

Date of experience: May 18, 2024
Tennessee
1 review
0 helpful votes
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Thanks!
May 28, 2024

Quick delivery. Good price. Thank you! It says I need fifty characters in this text box so here ya go but I could say I'm happy in twenty.

Date of experience: May 18, 2024
Colorado
1 review
0 helpful votes
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A great company
May 28, 2024

They have an awesome selection of parts and their customer service representatives are outstanding very helpful. Very pleasant experience.

Date of experience: May 18, 2024
Tennessee
1 review
0 helpful votes
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Good!
May 28, 2024

Only gave it a 4 star because no one looks at the 5 star reviews! Shipped quick, got here on time and everything was in perfect shape!

Date of experience: May 18, 2024
Minnesota
1 review
0 helpful votes
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Delivery was great
May 28, 2024

No issues, received my item. No complaints would order from again if needed.

Date of experience: May 18, 2024
Missouri
1 review
0 helpful votes
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Pretty easy to navigate
May 27, 2024

Anytime I need some type of upgrade to my Challenger, I come here to get parts. Recently I ordered a new Exhaust system and tips and got them in 2 days. Great service. A1.

Date of experience: May 17, 2024
Indiana
1 review
0 helpful votes
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Not delivered when said
May 27, 2024

Was supposed to be delivered on Friday the 17 not gonna be here till Saturday 18 and rest on Monday. Probably won't order anything else from American Muscle.

Date of experience: May 17, 2024
Support R. — AmericanMuscle Rep
over a year old

Thank you for taking time to reach out with your feedback.
I am very sorry that your Splash guards and visors did not arrive when they were expected to. I apologize for any disappointment this caused. This is definitely not the norm.
I have left you a voicemail and I would be happy to speak with you to make this right.
Please feel free to reach out to me so I may assist you with this.

Amy
EXT 1257

Texas
1 review
0 helpful votes
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My experience with American muscle is always good, fast shipping, and quality work from wheels to tires as my recent purchase was new tire and wheels set for my vehicle. Always trusted site I go to for any parts!. As much as I been ordering from this well trusted site I would love and appreciate a discount of some sort; due to amount of things I ordered within a months span with high end priced wheels and tires. Would recommend to a friend!

Date of experience: May 17, 2024
Oklahoma
1 review
0 helpful votes
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Always prompt and as ordered
May 27, 2024

Always receive my packages quickly, and well packed, and as described

Date of experience: May 17, 2024
California
1 review
0 helpful votes
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Upon making a purchase... I noticed that there were some issues with the price in the cart. It started as a chat, and was informed that someone would be calling. Within minutes my case was solved with no resistance whatsoever. High quality personnel at this company...I forsee myself doing alot more business with them. Highly recommend!

Date of experience: May 17, 2024
Oregon
1 review
0 helpful votes
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Always an easy and exceptional experience. I got my self a clutch

Date of experience: May 17, 2024
Indiana
2 reviews
0 helpful votes
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Borla Exhaust system
May 27, 2024

Easy and fast ordering and fast delivery would order again and would recommend

Date of experience: May 17, 2024
Ohio
2 reviews
0 helpful votes
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Products
May 27, 2024

I have bought several things from American Muscle over the years. Never had a problem with there products nor shipping experience.

Date of experience: May 17, 2024
California
1 review
0 helpful votes
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Great product
May 27, 2024

Good product, came in really quick as well. Car sounds way cleaner and quicker.

Date of experience: May 17, 2024
Ohio
1 review
0 helpful votes
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Awesome
May 27, 2024
Updated review

Super fast and quality product. Definitely ordering more from here.

Date of experience: May 17, 2024

Super fast and quality product
May 19, 2024
Previous review

Super fast and quality product

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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The install was a little tricky with that 10mm next to the engine firewall, had to use some tape to get the cover to to stick on the induction hole. But overall great fit

Date of experience: May 16, 2024
Arizona
1 review
0 helpful votes
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Right fit everytime
May 26, 2024
Updated review

No worries about getting wrong parts. Easy as always and great quality

Date of experience: May 16, 2024

Sticky Sweet!
April 6, 2023
Previous review

Everything I ordered and quicker than expected. Could not be happier. Thank you and no worries about fitment.

Date of experience: April 6, 2023
Kansas
1 review
0 helpful votes
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Creased letters.
May 26, 2024

Since all you did was send them in a bubble wrap envelope they got crease during shipping. Hopefully I can get it out so it looks good on my car. Next time I would say put them in a firmer envelope.

Date of experience: May 16, 2024
Support R. — AmericanMuscle Rep
over a year old

Thank you for reaching out to us about the condition that your letters arrived in. Your feedback is appreciated.
As we discussed on our phone conversation I apologize that they arrived with a crease.
It was a pleasure to speak with you and I hope you enjoy shopping for your next purchase with your store credit.
Please let me know if you have any other questions and I would be happy to assist you!

Amy
EXT 1257