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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I've had good shopping experience with great products detail and the how to videos are great. Even the return process. I had a package that was delivered and left at the front door. The box was damaged and some parts missing and some damage on the part. One call and a few pictures. Free return and they replacing the part fast with in 24 hrs.
Great site great descriptions of product and installation videos to help you
Very good company parts are great. I feel american muscle is a little disorganized. Seems everyone is willing to help to many hands in one jar causing confusion. Other than that tho great company
Online agent knowledgeable and helpful, shipment was split up but arrived on time, however exhaust parts box was damaged. Cold Air intake wa as advertised and easy to install.
Very easy to deal with parts tech Ben, he was very knowledgeable and helpful in picking the right parts for my car.
I think I have purchased practically the whole car from AM. Started out with a 1984 GT Hatchback T-Top. Set out rusting for years waiting on me to start restoring and some modifications I will began late summer and fall. Have a whole garage of boxed up parts from AM for the project..
Wide selection, easy checkout, fast delivery. I ordered some wheel spacers and they were priced reasonably and the shipping was fast. Very pleased.
Tuner worked and loaded a 93 performance Bama tune on my 08 Mustang Gt. So far the only issue I've had is loading the tune. It wouldn't connect to my hotspot and my WiFi did work. The combo definitely works but I would just go with the x4 tuner option
I used the promo code and it didn't credit for my purchase of the styling light bar. Kind of crappy deal. American Muscle, are you going to make it right?
Great delivery! Wish pictures would have came colored but it's ok. Not my first rodeo putting an intake to my car lol
AM provided an excellent shopping experience with easy online access and great customer service.
A little scratched but lol very great I like 🌲🌲🌲🌲😒🌲🌲🌲
Had good selection of axle back exhaust options available. Prices a bit higher than advertised in the company you tube videos. Ordered July 1 for a July 5 delivery. I was surprised about how quick the advertised delivery could happen. Planned to install over the long weekend. I think the company should revisit their web site. Don't promise what you cannot deliver (literally). I get it, a holiday order will take longer. Just make sure you tell people that. As of 7/6 my product, according to the web site has not even shipped yet. I'll revisit my review when I have a product to talk about.
Hi Michael,
So sorry your exhaust was delayed due to the holiday.
I have tried to call you to review and issued you a store credit to apologize for the delay.
If you have any questions please call me at EXT 1257.
Have a great day!
Amy
I love my new hood stripes. Very easy to put on and looks great!
Easy to find and order the parts I needed. Shipping was fast and efficient.
The delivery was done in a timely manner and the package was undamaged
Timely delivery and everything was perfect besides the box being broken on receiving
Hi Jonathan,
Please contact us if there was an issue with your clutch kit so we can make this right for you.
I have left you a voicemail, and I hope to hear back from you soon.
If you have any questions, you can reach me at EXT 1257.
Have a great day!
Amy
Item as described. Fast shipping...super easy install.good directions.
Good quality. Nice glossy painted. It is a perfect fit for the car.
Shipping was a nightmare. FedEx always lets me down. Third package in a row they've lost and I had to call to open a case. I would suggest American muscle to use ups
Fast shipping, the item was just as described. I really liked the installation videos included in the item description page; nice touch!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brent,
Thanks for reaching out and letting us know how your ordering experience went and how the items arrived. I'm sorry to hear that the box was damaged for the exhaust if you find there is an issue with this item you can setup a return for replacement through our customer portal, that website is Orders.Americanmuscle.com or you can chat into our live chat department. We look forward to your continued business!
Thank you and have a great day,
Allison