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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I just received my ford hot rod race cam today, it was a pleasure Talking to the American Muscle parts department. No problems smooth transaction AAAAA+++++++ Can't wait to install it.
Customer representatives are amazing and so helpful every time. Im 100% grateful. I love ordering parts from you when I can. Always come in secured boxes and well protected. I have a project car and next year it is coming closer to reality after winter to work on. Thank you
Whatever it is I'm buying, I know it will be good quality and a majority of the time there are reviews and a video tutorial to get an idea of specifically what you're looking for. Also just about anything you could think to modify on your car there are options.
The only bad thing I ordered from here was 02 sensors yall have the wrong ones for 13 and 14 gts bc they come with widebands but yall sent me a narrow band
I have ordered many parts throughout this website led side markers, 5th gen to 6th gen bumper conversion, cat back exhaust, cold air intake, catalytic converters, accessories
Awesome parts at an awesome price... parts are as described. The only reason for a 4-star was there was a mix-up on some of my parts. But their customer service is top-notch, and they fixed the situation right away. Thank you, American Muscle.
I looked into your email and seen the shorter Antenna for my Mustang. What sold me was the photos of cars with in on the car. Great Idea!
Bought the items and they all were to be delivered inside of a week. Now I find out one of the items, the one I needed most is delayed a month. Frustrating
Very good first time experience purchasing from this company shipping is fast and easy. We will purchase again soon and recommend friends.
The rear view mirror that I bought from you came apart when adjusting it. We had to use the old base so it would snap over the ball and stay.
Hello Curtis,
I apologize that the rearview mirror broke after installation. I have sent you an email offering some different resolutions to hopefully rectify this situation for you. In the meantime, if you need anything else, please let us know.
Thank you,
Allison
The ford performance drive shaft was delivered with less care than I would like. Thankfully it was undamaged. Not directly A.M. fault.
I purchased the GT Spoiler to replace the rear deck lip that came with the car. It had a great price point, which made me wonder about the quality. Shipping was quick and the spoiler was a beautiful high gloss black that looked perfect! It took a couple of days to get it installed with all the interruptions. I can't be more pleased!
This is my favorite company to work with great customer service
I really want to be sponsor by them one day just want to promote
Excellent customer service from Gregory C. Was very patient as I asked about some decals I wanted to apply to my cooler I carry to cruise-ins. Wanted an American Muscle decal that was less than 10". None available be he searched inventory to try and help. Thanks Gregory
American muscle was super easy I did an online chat and Bam my part was right. It if perfectly. BBK catalytic converters matched perfectly with my BBK longtime headers
Awesome customer service from Miguel and Sam who helped me today. Miguel helped me out with the questions I asked and was very helpful.
It would have been nice to use th open15 coupon. But it didn't allow.
I have ordered several parts from AM now for my 2021 challenger Scat Pack, all arrived in great condition and very quickly. Only once did I place an order for a back ordered part, and the communication until it arrived was top notch. Highly recommended.
Always have quality parts but the customer service is outstanding especially Crystal she went above and beyond to find out what I needed. Highly recommended
Ordered a oil separator for my car, great item J&L product which is highly rated, received it within 3 days, they even supplied a video on how to do it, excellent,, second time I ordered parts from them, absolutely no complaints and good prices highly recommend them
The website is easy to navigate. There is a ton of selection and the prices are fantastic. Everything had gone really smooth with my order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Scott,
I apologize for the delay regarding the Automatic Transmission Gear Shift Lever. I understand your frustration. This item was scheduled to come directly from the supplier to you, but it seems that it is currently out of stock with them. I completely understand if you need to cancel due to the wait or if you are in a time crunch. We sincerely do not mean to cause you any inconvenience. I have issued you some promotional credit to use on a future purchase, either online or over the phone. If you need anything else, please feel free to let us know.
Thank you,
Allison