American Furniture ManufacturingReviews 23

Bought a living room set a year ago and cushions are sagging terribly. Trying to get ahold of someone to see if they have replacements. No one will help. Other than that I love the set.

Talk about a waste of time and money. I keep going back and forth with customer service... i keep getting the run around...

Little over a year ago, i bought what I thought was a real nice Sofa Bed, for my spare bedroom. Two or three times a year my Sister inlaw comes over from Tucson. Stays for a week, then goes home. She is 60 yrs old. Any way, she came for Thanksgiving, She sat on it. The leg broke. Had American Furniture come out. Found out the legs were held by a staple Gun. It cost over $400.00. It looked nice, Maybe worth $50.00. I was told it was out of Warenty. If I paid them a $100.00 they would repair. What staple new legs on JUNK. I through it away. Suggest really look at what your buying at American Furniture!

Arms on sofas & lovesats pop (cardboard), thin stuffing/lining the arms of furniture, also, sofas move around easily even on carpet.

Bought 2 recliners from big lots and one is stilling going ok with my gentle 120lb wife's exclusive use. The other one was doing ok untill I fell asleep in it one time. (280lbs) when I awoke the arm was pushed out 2" and the footrest was bent. When I flipped it over I found it has some thin steel support and cheap utility osb combined with decent laminated plywood. The cheap stuff gave out. The material covering is fine. I am writing to them to see if they make a stronger model and if so might try them again. But in the future I will be flipping furniture upside down for inspection before purchase. I also feel I'm not that upset because I paid big lot price not furniture store price.

I purchased a Sofa in November and when my daughter came home for Christmas break it was ruined. She flopped down like any teenager/young adult would and all the springs went out of whack! I called the company and not only were they unkind, unprofessional, and unknowledgeable, they made no attempt to help me. I will have to pay someone to fix the springs. I wish I would have researched this company in advance. If you are thinking about buying from this manufacturer, think hard and long. The Sofa I replaced had survived many years, many family reunions, many children and many nights used as a bed. After over ten years it was replaced with a real piece of junk.

I bought 2 chair and a half recliners. Within 6 months they started falling apart and within 9 months we ccontacted them and they didn't replace them but are sending parts to fix them. The whole reclining mechanisms are warped and broken and the chairs are coming apart. Also the staples were sticking out everywhere in the back.

This is a cheap company that doesn't take any pride in their work and doesn't mind inconveniencing their customers once they get your money. They don't care about their reputation. It's pure junk and I spent my hard earned money when I could have bought something quality for the same price elsewhere.

Ashamed to say they're made in America.

Purchased sectional made by AFM. Few months later the arm of sectional on one side just fell apart completely. Framing was defective. AFM 1 year frame warranty is worthless since they claim that any frame issues are not a result of normal wear and tear and refuse to honor their warranty or fix their shoddy craftsmanship. It failed while my arm was resting on it! If you want to spend a lot of money on junk furniture made by a dishonest company, then AFM is for you. BEWARE!

I purchased 3 pieces from BIG Lots! All have recliners. The couch is 2 recliners oversized and the are very poorly constructed. The oversized chiar hasn't broke yet but it's barely used because it's so uncomfortable when in the reclining position. Actually all of the recliners are uncomfortable very uncomfortable in the reclining position. There is a wood beam that cuts into your back when reclined on all 3 pieces! I'm very unsatisfied with the quality. I paid over $2000 on all 3 pieces! I'll never buy furniture from this company again!
Thanks
Wayne Jackson
*******962

First $25 K table came in months late in wrong boring stain color And top was scratched up.
Second 40 K table came in weeks late and still wrong boring stain color