I purchased a Sofa in November and when my daughter came home for Christmas break it was ruined. She flopped down like any teenager/young adult would and all the springs went out of whack! I called the company and not only were they unkind, unprofessional, and unknowledgeable, they made no attempt to help me. I will have to pay someone to fix the springs. I wish I would have researched this company in advance. If you are thinking about buying from this manufacturer, think hard and long. The Sofa I replaced had survived many years, many family reunions, many children and many nights used as a bed. After over ten years it was replaced with a real piece of junk.