Amazon ES has a rating of 1.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Amazon ES most frequently mention customer service problems. Amazon ES ranks 636th among Marketplace sites.
I have bought hundreds of products on amazon, it is where I find the cheapest prices. One of its characteristics is that you have it at home within 24 hours (the prime shipment does not have shipping costs, it is a fee of € 36 per year).
I received damaged vacuum cleaners. So I wanted to return it. They said that "you can send it back to us, we will refund the return cost when you send the invoice." So after I send the vacuum cleaners I ask for the refund and now they say you did not choose the correct reason for return in your Amazon account, yes because I don't speak Spanish! Awful service! They are the biggest liars! They are so hard about 32 euros in return costs. What would they do if it were about an expensive product? Do not trust them!
I have used Amazon for 10 years- they were great. In the last 2 years- they have out-sourced their customer service to third world countries- though polite-read a script-and can't help you at all. The products change prices daily up-down -up-down. When you get someone in USA for every 10 you speak to 1 knows what their doing-and actually helps-the rest can't deviate from the script and do nothing.
Go to Best Buy- they shall match the price- and you get immediately or free shipping.
Tip for consumers:
Go To Best Buy
Descubre y compra online: electr?_nica, moda, hogar, libros, deporte y mucho m? S a precios bajos en Amazon.es. Env?_o gratis con Amazon Premium.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.