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Romania
2 reviews
3 helpful votes
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DO NOT EVER TRY TO SELL ON AMAZON! Amazon is a credit card fraud company.

11/10/17

I made what I thought to be an individual free simple account, I added no item and had no activity on it and immediately received a 60£ charge from my credit card, no authorization, no invoice, no explanation. No window in the interface as to why. But to receive the refund, I am being told I need to be "verified" as seller. Who the hell would ever want to sell there after that? Amazon, if you haven't decided I am worthy to be your seller, you cannot charge me in advance either! The experience for a month to get the refund for that and close the account is the most horrific experience with "customer service" in my life! Seller Support is a scam department lying to you about 'escalating the issue" and the Account Specialist calling you back till kingdom come. I was told two times, in writing, the refund was sent back to my bank account and actually waited for it to pay my bills. When you call Amazon Seller Support, everything they say is a deliberate, scamming, Mafia type lie. They are all in India, barely speak English, and all called John and Mary. Every single time, another person with another name answers, has no clue about your case and tells you a different, contradictory story/solution. They keep telling you they 'escalate" the issue to a phantomatic department/account specialist that never answers and you go in a loop forever. Thieves and scammers! DO NOT EVER ADD YOUR CREDIT CARD IN THEIR SYSTEM. You can't even delete it afterwards. The worst Customer Support on the planet, shear incompetence and thievery.

Tip for consumers: DO NOT ADD bank information of any kind on their website!

Date of experience: November 11, 2017
Australia
14 reviews
9 helpful votes
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OK
September 1, 2015

Amazon is good with their prices but postage to Australia is a bit steep with there shipping.

Date of experience: September 1, 2015
Alabama
3 reviews
30 helpful votes
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Best Buys
September 18, 2016

About 95% of the time Amazon does find me the best deals!

Date of experience: September 18, 2016
Canada
2 reviews
10 helpful votes
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Fast and reliable. I ordered a book last week and got it the next day! Love it!

Date of experience: April 23, 2015
GB
8 reviews
11 helpful votes
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Very good, send out replacement before you even send back the broken.

Date of experience: September 19, 2011
California
6 reviews
7 helpful votes
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I'm always ordering from them. Amazon has always been great to me!

Date of experience: November 19, 2012
Kansas
5 reviews
10 helpful votes
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VERY GOOD
November 6, 2015

Got items very quickly, very happy, do all my christmas shopping there

Date of experience: November 6, 2015
New Jersey
6 reviews
3 helpful votes
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Easy and fast
November 17, 2015

I always get a good deal from Amazon. I love this site.

Date of experience: November 17, 2015
Ohio
2 reviews
1 helpful vote
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Great
December 20, 2016

The products I bought were what I had expected. Delivery was great

Date of experience: December 20, 2016
Malta
4 reviews
1 helpful vote
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Just perfect
August 30, 2016

Amazon is the perfect place to buy. No more to it. Just do it blindfolded... never disappointed.

Date of experience: August 29, 2016
Utah
1 review
0 helpful votes
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Reliable Services
August 3, 2016

I have never found such reliable services online. They have won my heart by their quality services.

Date of experience: August 2, 2016
California
6 reviews
22 helpful votes
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Never a problem! Amazon treats their customers and their vendors very well!

Date of experience: June 12, 2015
New York
5 reviews
26 helpful votes
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Customers don't matter to them. Pennies do. And jacking their customers around.

Date of experience: June 7, 2015
GB
3 reviews
0 helpful votes
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Not consistent
June 8, 2015

Sometimes great, sometimes rubbish. Hard to contact them when something goes wrong!

Date of experience: June 8, 2015
California
2 reviews
6 helpful votes
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Great service
October 18, 2016

I had a problem once and it was resolved. I like amazon

Date of experience: October 17, 2016
GB
2 reviews
11 helpful votes
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Give amazon a try
December 18, 2015

Brilliant shop delivery excellent customer service excellent third party sellers spot on

Date of experience: December 18, 2015
GB
2 reviews
1 helpful vote
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Books and dvds
December 18, 2015

Love books and music and has a good range to choose from

Date of experience: December 18, 2015
Puerto Rico
4 reviews
2 helpful votes
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Every time I order is fast and very trustworthy! I love them

Date of experience: January 2, 2017
Tennessee
2 reviews
1 helpful vote
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No problems ever.
July 18, 2016

I have used for several years, and have never had a problem.

Date of experience: July 18, 2016
Texas
2 reviews
1 helpful vote
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Love Amazon Prime
January 7, 2017

I am always satisfied with my purchases! They always arrive on time.

Date of experience: January 7, 2017

Overview

Amazon has a rating of 2.7 stars from 10,449 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon most frequently mention credit card, next day and delivery date. Amazon ranks 3rd among Marketplace sites.

service
1,462
value
1,371
shipping
1,385
returns
1,215
quality
1,307
+791