These people are absolutely rude. A lady called me 4 times. She say her name then hangs up. They sent an text, I called back. This disrespectful, no customer service skills having guinea pig hangs up as soon as I tried to ask her a question. Made me furious. I should of just talked to her any kind of way instead of using my professional voice. They say the calls are monitored. Well, what are they monitoring? It sure isn't quality service. This mess is a fluke.