They still have not send the refund after I posted my complaint but lied sending an email with a "receipt"of the refund to paypal, neither on Pay pal or my bank, there is NO money but the ASKED ME TO REMOVE THE COMPLAINTS AND COMMENTS.
QUOTE: " Hello, Marisol Luna Ortiz
Thank you for your order from jeulia.com. If you have any questions about your order please contact us at *******@jeulia.com or call us at *******158 Monday - Friday, 8am - 5pm PST.
Your Credit Memo #******* for Order #*******"
Jeulia Support
Jan 2 (2 days ago)
To me
Dear Marisol Luna,
Thank you for your email, sorry for the inconvenience, the shipping time is really a very long, we have arranged the refund for you, due to the inconvenience we caused to you, you have been our VIP customer, we would like to send the order to you via UPS for you for free next time, and would like to offer you a nice discount, but you should contact us first before you place the order.
By the way, could you please remove the comment, your understanding will be very appreciated.
If you have any other questions, please feel free to contact us and we'll reply you within 24 hours.
Best wishes!
Jeulia customer service
Rose
Hi, Mariso. We are extremely sorry that your order was delayed by USPS and had a bad impression on you. Please kindly know that we have processed the full refund to your original account and it should reflect in your card within the next few business. Please feel free to contact us via the ticketing system or call us at 1-888-219-8158 if you wish to receive the refund proof.