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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I am very happy with all the service from Amazon. Shipping is very accurate. You can always depend on the product and shipping.
I buy many dvds from Amazon because of the bargains that are available. I have sold items on it to under the name Solitarymaninblack. Payment for selling items is slow however. I get a good range of ebooks for my Kindle. If you have a blog or website then join the Amazon Associates Program.
5. I had to pursue my training after 6th semester as a part of university curriculum. BMIT provided me options and opportunities in various top ranked companies to select from.
Amazon is 100% an amazing company. They pride theirselves on custom service, and wonderful low prices. I've had Amazon prime for 5years and love it!
Too numerous, but lots of stuff from Kindle to kitchen and computer electronics to food
I have bought several products from amazon and had never problem.
A friend was attempting to buy a book I had written and which was supposedly available on Amazon. Weeks went by with no contact and then the friend received an email saying that the book was unavailable and might never be available again. I contacted my publisher who said as far as they knew, the book was available on Amazon, or was supposed to be anyway... go figure. Also I received two sets of something I ordered and weeks later still haven't some things... very frustrating
Good product, my father is a patient of tmj. In the start, the symptoms easily goes away. Then it got worse, I was looking on how to get well quickly without using a powerful drugs. My friends told me about TMJ page on Amazon store. I have tried, it is the best medicine, my father is feeling well.
You find everything you fancy and you get second day shipping for free.
Customer care are very supportive and pro-active.
Nothing more you can ask for (goods, varaities, process, payment, shipping and customer support -if needed) all are just spot on
Amazon has great products at affordable prices! Their customer service is amazing as well! I would recommend them to anyone I know!
I am a Prime Member though I think it is a waste really as their shipping is quick and nothing I get do I need that fast. I also do not take advantage of the other benefits but I do love shopping on Amazon.
Amazon has everthing you could possibly want from A to Z. That is no joke. If you would log on to the site just put in and item watch and see they do carry it. My husband and I ordered blue tooth speakers they were delivered in a timely manner. Not broken all intact. Mines worked perfectly but my husband had some problems with his he contacted amazon they handled his inqury with first rate service. They offered him the same item or would he like a refund. I would like to say that I would recommend ordering from them. They have great stuff.
Always fast efficient and good on price. Use free delivery as they just want it out in the post as soon as they can. So save yourself money on postage
Does not make a sense to review them, everyone will still use them.
Products and services provided by amazon are just fine not too good. Need some improvement
Yes, that's right, Amazon is simply the best.
They process my order lightning fast and it gets to me in quick fashion.
What else could anyone ask for!
Michael from Michigan
Amazon offers every product that I've ever been interested in. Their Prime is great and packages arrive immediately. I have been using Amazon for oer 10 years and I am very pleased with the company. Whenever help is necessary, the customer service staff is extremely helpful.
I received a Kindle fire as a Christmas present. It was not charging properly. I contacted Amazon and they immediately sent out a replacement and the necessary paperwork to return the damaged Kindle. The contact person was pleasant, thorough and helpful. It was easy, painless, and quick. I love my Kindle Fire. I order a lot of books and music through this company and am never disappointed. They want to make sure your order is delivered promptly in excellent condition. They certainly have earned my customer loyalty!
I have been dealing with Amazon Prime for about a year now. They have never let me down. Often my prime order arrives ahead of the 2 day advertised free shipping. I am not sure how they do it, but whatever the case, keep it up! I have returned 1 item in that time because I didn't like it. No questions asked. Once in a while Prime items may be slightly more expensive but I feel it is worth the little extra for peace of mind.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members