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How would you rate Amazon?
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New Mexico
2 reviews
6 helpful votes
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I heart Amazon
January 4, 2017

Amazon has 95% of the time gotten it on point! The other 5% is more than likely NOT the fault of Amazon.

Date of experience: January 4, 2017
India
2 reviews
0 helpful votes
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Trusted Source
January 14, 2017

Trusted Source for online shopping. Look no where when going for online shopping. Buyer protection is good over there

Date of experience: January 13, 2017
2 reviews
18 helpful votes
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Splendid
March 15, 2016

Oh, I love their services. They have everything which i need and they shipping time is quick and fast.

Date of experience: March 15, 2016
California
2 reviews
2 helpful votes
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Excellent!
February 10, 2017

Always 100% Satisfied with Amazon Prime! I have never had a bad situation with them. And will always shop online with them

Date of experience: February 10, 2017
Florida
1 review
3 helpful votes
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Amazon Scam
May 7, 2019

If you make a refund, they invest your money and return it to you when they want. Amazon Play With Your Money.

Date of experience: May 7, 2019
GB
2 reviews
0 helpful votes
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Everything on one site
November 13, 2017

If you cant get it on amazon chances are you wont get it anywhere you just have too look for best price

Date of experience: November 13, 2017
New Jersey
2 reviews
0 helpful votes
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Amazing Amazon
November 12, 2017

I order almost everything with the exception of food and I find the prices competitive with prompt delivery service.

Date of experience: November 12, 2017
New York
4 reviews
2 helpful votes
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How can you live without Amazon? I think I spend more time on Amazon than Youtube. No other company can beat Amazon.

Date of experience: June 7, 2017
New York
2 reviews
0 helpful votes
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I absolutely love Amazon prime. Amazon has a great selection and many ship with the prime membership and you get it within 1-2 days. I love it!

Date of experience: March 3, 2016
Poland
2 reviews
6 helpful votes
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I did a order via gift card and I got closed account due to a not showing invoice of gift card.
Why?

Date of experience: July 28, 2018
Bangladesh
1 review
4 helpful votes
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This is a nice site
November 28, 2017

I now watch the video to earn income. Great site It is easy to earn easily. So this site is not comparisons

Date of experience: November 28, 2017
Japan
2 reviews
13 helpful votes
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Convenient
March 3, 2017

Fast and convenient. I love it. When I buy thing for eat and for babies, I like to go amazon prime. It's cheap and fast. I will continue buying.

Date of experience: March 3, 2017
Canada
2 reviews
6 helpful votes
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I have done both purchases and returns and i always had amazing service. I will keep dealing with amazon

Date of experience: December 25, 2017
Connecticut
2 reviews
7 helpful votes
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Review
May 23, 2016

What can I say? It's Amazon. I don't think there's anything you can't get on Amazon. I've never had a problem with anything I've ordered on Amazon.

Date of experience: May 22, 2016
Sweden
2 reviews
0 helpful votes
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Great store
March 2, 2020

Great store with a lot of musical instruments with a great price! I recommend everyone to buy from a supplier named Rob

Date of experience: March 2, 2020
India
1 review
0 helpful votes
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Fast Delivery
April 13, 2023

Amazon delivery time is really good and quality of products is also good. I will order again from Amazon

Date of experience: April 13, 2023
Florida
4 reviews
1 helpful vote
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Prime rates going up, deliveries rarely on time, prices going up, missing deliveries, cumbersome claim and credit process for missing items, etc.

Date of experience: March 12, 2022
India
2 reviews
1 helpful vote
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Brilliant
July 30, 2020

Nice and brilliant work from Amazon it offers as it shows in the logo from a to z.
Nice delivery and packing and service.

Date of experience: July 30, 2020
California
5 reviews
0 helpful votes
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Always great
April 19, 2017

Shop with confidence because they always make it right... they will refund fast and make it so you are happy. Will always trust them

Date of experience: April 19, 2017
AE
2 reviews
0 helpful votes
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LOVE LOVE LOVE LOVE THEM. ALWAYS GREAT CUSTOMER SERVICE, GREAT PRICES, LOTS OF AMAZING PRODUCTS. THEY ALWAYS GO THE EXTRA MILE AND I buy almost everything I can possibly buy at amazon.

Date of experience: May 5, 2017

Overview

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.

This summary is generated by AI, based on text from customer reviews

service
1,469
value
1,377
shipping
1,389
returns
1,218
quality
1,312
+792