AmazonReviews 11,118

Amazon is one of if not the best site to shop on! It has everything you could ever want and think of and then has other things you would never think of and most of it is very affordable. I've had an Amazon account for as long as i can remember and dont plan on getting rid of it anytime soon, if that tells you anything! Go there and shop now!

I order on line for most of my products, instead of doing returns I've decided to rate my transactions backed up by a photo. I was originally just going to sent it back or have it replaced. I'm tired of getting products tossed into a bag with no care of how it's received. This is how a order arrived to me. The bag that it arrived In had no damage. After opening the bag the below photo is how it was received.

I encountered difficulty when trying to obtain assistance with placing an order. The initial response from the answering service suggested help with canceling an order, which was not what I needed. I tried 3-4 times. When I was able to reach a live representative, it became evident that they were focused on addressing existing orders, and my request to place a new order seemed to bewilder them. It appears that the support staff may be trained for specific tasks, and when faced with queries that fall outside these predefined categories, they struggle to provide the necessary assistance." I tried 5 representatives.

When received broken product, it is not so convience to connect real person customer service. You have to click and click a lot of page to connect them. Otherwise, it is easy to buy things.

I STOP buying on Amazon. Service is so terrible now. Prices are high. I change and start buying form now on form competitors such as Ebay, Aliexpress...

My account got hacked and was scammed out of nearly 300$ and amazon wouldn't do anything about it. Customer service is nearly non existent feels like to talking to robots.

Good online store, fast delivery of goods to another country. If I need the goods, I will order more

I like buying stuff on Amazon.us. The prices and variety of items to choose from is decent. Though some items listed as new were in fact pre-owned.

They have been helpful to me when it comes to refunds and replacement items.

BUT the thing is, they let sellers, users or the company itself censor honest, critical reviews, and that is BAD for customer safety!

PLEASE DO DO BETTER! MANY THANKS!

Worst Amazon delivery for mobiles, I got hundreds of items delivered to my address, and only for mobiles I get a message "Delivery guy couldn't contact you" and my mobile gets retuned, its a big delivery guys scam for mobiles.

I'm probably lucky but I didn't have any problems with Amazon. All purchases were delivered on time and met the declared quality. The most important thing is to buy from trusted sellers with high ratings. And their return policy is killing all small resellers.

I used to love Amazon and was a loyal customer for years until recently. In the last several months the majority of my orders have been late and recently I have received and empty envelope with nothing in it and missing items. I'm disappointed in the turn Amazon has taken and I've cancelled my membership. I encourage others to do the same and maybe they will realize there is a significant issue and fix their shipping and customer service issues.

If you buy one of those Amazon Alexa music devices, Amazon will automatically begin charging your credit card for a music subscription without your authorization and they will do this over and over. They will charge any credit card you have saved with Amazon. What a terrible scam this is. They rip off their customers.

I was told in two days I would receive my reward and I did and with no issues at all. I was happy with the process use it right away.

Amazon delivers items to the wrong address, delays delivery, damages items during shipping, and loses deliveries.

There are two distinct patterns related to Amazon deliveries:
1. Most are delivered to the right address with random deliveries to the wrong address.
2. Clusters of multiple deliveries to the incorrect address over the course of 2-6 weeks.

When there are repeated errors with deliveries, Amazon blames the consumer, asks them to update their delivery information (even though it's correct), denies refunds, and tells consumers they must file police reports, and provide that information, to be considered for a refund. It is my understanding, they will still deny a refund, which seems wrong.

Amazon has asked me to return items for a refund on items I never received.

Today I was told I had to file a police report about stolen packages, however, I have proof these packages were delivered to the wrong location, which is not the same as having them stolen. Filing a false report of theft is a Class A misdemeanor and I'm not willing to commit a crime because Amazon delivered several packages to the wrong address.

They say based on 'their investigation' and my response, the items were stolen, unless they see my ring camera, which shows no packages, it seems their investigation is incomplete.

Brought lithium battery, next day burnt me and harley up. Had fire department and police Called 3 times, made me write and send a letter in. Kept saying i was going to be reimbursed. 2 months later told me to call the Chinese company. Takes no returns tell you to video items to waste time. Does not care or respect the customer. Amazon you suck

Because Amazon is so vast you can find pretty much anything you need on their website. To that end I was looking for a way to avoid slipping and sliding on the inevitable ice sheets we get each year in New England. While browsing the Amazon site I found what I was looking for "car tire studs" Normally used in vehicle tires to help cars keep a grip in icy road surfaces and just the thing I needed to help me keep my balance. I had a new pair of boots also from Amazon that have very thick soles which would easily take the 12mm stud length. The result you can see in the picture attached to this review. Now I just have to wait a few weeks to test them out!

2 day shipping is now a week or more. The last 1/2 dozen times I bought from amazon prime, my order was supposed to arrive in 2 days but took a week or longer. If it wasn't for the free shipping and shopping for the holidays I would close prime. They raised the price and are doing worse.

So we received an Amazon order today that my daughter ordered yesterday and the package had been open and the product had clearly been used. This is not the first time I have received used merchandise from Amazon. Is anyone else having this issue? This is ridiculous and very unsanitary.