Amazon

Amazon has lost my package, now I must do review and another month after investigation they will only come back to me. NO refund or even resending of Item. Absolutely unacceptable! I have not even received the email to compile my report!

Amazon is a fraud. Their reviews are false and misleading. Their customer service agents are from the lowest part of the barrel they can find. They read you a script from a card and do nothing to help.
Tgey delayed a package for 5 days with no justification and nothing letting me know.
Then when I try to get a refund they lie to you and either say it shipped or tgey can't give you a refund because it posted already.
FALSE ADVERTISMENT, FAKE REVIEWS, AND INCOMPETENT CUSTOMER SERVICE. THE RECIPT FOR DISASTER.
SEE YOU IN COURT AMAZON!

I have ordered a few times on Amazon and it went well except for 1 item. Now, after more than 1 week i am still not in contact with someone that can explain why and who deleted my account and find a solution for my issue. I have been forwarded 5 times by different people and offices without any information.
This is not the great customer service you wish you have.

Please come back to me with an answer and proper guidelines instead of inning money without something in return.

Multiple late deliveries this month (Dec 2024), including a "delayed just before shipping" that was hard to cancel. Started including ads in my Prime Video feed earlier in 2024, and changed 4K streaming into a premium option. Prices changed minute by minute during this year's Black Friday sale, found a few bargains at 2am that were gone the next day. About a 2/3rds chance of a next day order actually arriving on time, still useful if you can wait 3-4 days and get a good price.

The 7-IN-1 Skin Care Massager is a must-have for anyone serious about skincare. With 7 LED light modes and 3 massage modes, it offers everything from deep cleansing to enhanced product absorption and soothing heat therapy. The ergonomic dolphin-shaped design fits perfectly on the face and neck, making it easy and comfortable to use. After just a few weeks, my skin feels cleaner, firmer, and more radiant. It's compact enough for travel and a fantastic addition to any skincare routine. Highly recommended!

I'm starting to get frustrated with Amazon. I ordered a flower vase and it arrived broken. Returning it was such a hassle. Their quality control has gone downhill.

A few weeks ago I was dropping someone off at 549 Howe St in Vancouver, BC.
I was stopped in a loading zone which ad a business vehicle I have the right to do so as I was conducting business at the time.
This dumbass driver pulled up behind me and started knocking on my window and basically being an idiot.
I told him that I had the right to use the loading zone and like a moron he just kept knocking on my window thinking I would just move.
I told him to get lost and I wasn't moving.
I told him that he can either park in the bus zone or find different parking.
I then got out of my vehicle and took pictures of his.
I then tried with absolutely no success to file a complaint to the owner or the company itself.
Guess what apparently Amazon doesn't accept complaints about the idiots that they hire as drivers.
Unless you have a complaint about a product you ordered, good luck filling a complaint.

Paid good extra money for next day delivery. Amazon said it was coming on time. Late in the day I called to inquire about order, I was told it was sitting on the line in the distribution center, not moving, and unknown when I would get it. This morning, another day later, still not shipped, no delivery time listed on a next day delivery. I should have checked elsewhere first for my item, Ebay, Walmart, Direct from a seller, maybe even Temu. This is a part for a heating system, starting to get some cold nights here in the northeast.

Shopping from home is super comfy and the fast shipping is a huge plus. I docked a star because some pricey items turn out to be fakes and Amazon doesn't seem to do much about it. But overall, I'm pretty happy with most of my purchases, they arrive quickly and are packaged well.

I shop at Amazon frequently. It is so much more convenient for me. When I order the X Large bags of dogfood it is great that it comes right to my door. I luv their customer service and their fair policies. Everything I have ordered has arrived in perfect condition except chips & crackers.
I learned they don't travel well through Amazon shipping. LOL

Love shopping on Amazon bc you receive the products fast and the return policy is easy however for a while now I've noticed a problem in their review department. If something has good reviews when you read those reviews they are all actually about a whole different product. For instance, I was looking at a facial steamer but all the reviews where about a set of pots and pans... I've even contacted Amazon customer service multiple times but the problem still persists. Since I can't trust the reviews it makes my purchasing decision harder. I normally go on the Walmart app to check reviews before purchasing on Amazon.

Amazon has been the best app to purchase things, even though the things there are more expensive than Temu or Shein it is still better to be wear the same things with other people

Ordered a set of 8 Fuel Injectors for a Ford Van, promised next day delivery. Next day a shipping envelope, NOT large enough to hold order was delivered to house with, the flap having never been sealed. The removal strip, which you pull off to seal envelop was still in place. When Amazon was contacted, the said it would take a couple weeks for them to determine what happened, so we had to order another set from a different vendor to repair my vehicle, so now payment two for parts.

I made a payment for a package which was supposed to be delivered but was never delivered. I contacted support but never got a reasonable response. I couldn't get my funds back until i got help from TRUSTRECLAIM.com

We spend a fortune at Amazon. They have been pretty great as far as ordering stuff. One MONTH and one week, so 5 WEEKS AGO, My husband got locked out of his Amazon account. He has called every single department, every single day to get them to fix this. I've never seen so many ignorant people working for such a great company, in my life. Now he has all Perscriptions with Amazon pharmacy, he is our of all Perscriptions and after 5 weeks of calling every department, fraud, corporate, HR, still nothing. They don't care and won't fix it. Anyone have any ideas what we should do or if has happened to others?

Delusione crescente con Amazon Prime
Ho sempre apprezzato Amazon, soprattutto nei suoi primi anni, quando il servizio Prime sembrava una vera rivoluzione: spedizioni rapide, ampia disponibilità di articoli, e un ottimo rapporto qualità-prezzo. Tuttavia, ultimamente, la mia esperienza è diventata sempre più deludente.

Nonostante io paghi l'abbonamento Prime, raramente ricevo gli articoli il giorno dopo, come promesso. Anzi, capita spesso di dover aspettare oltre una settimana per le consegne, rendendo il servizio praticamente inutile.

Inoltre, vivendo in Sardegna, noto con crescente frustrazione che un numero sempre maggiore di articoli non può essere spedito al mio indirizzo. È come se fossimo penalizzati semplicemente per la nostra posizione geografica, cosa che trovo inaccettabile considerando che pago per un servizio che dovrebbe garantire parità di trattamento.

Amazon Prime era un servizio eccellente e innovativo, ma ora sembra essersi trasformato in qualcosa di molto lontano dalle aspettative iniziali. A meno che non vengano apportati miglioramenti significativi, sto seriamente valutando l'idea di annullare l'abbonamento

First time with an Amazon membership. First purchase said it would be delivered within 2 days. Great right? 4 days later, no item and the item hadnt even shipped. 5 days later, i click on the tracking number and it now states the item will not be delivered at all and that if i havent received the refund within 5 days contact them. No refund so i contact them. First rep is clueless and transfers me. 2nd Rep is rude to me. 3 rep (a supervisor) states that its not 5 days for a refund even though thats what the site states but, that amazon says that to keep you cool, but that it will be atleast another 17 days before she can ok a refund. Amazon failed me with not delivering the item, failed me with a refund, and most of all failed me with their customer service, even with upper management. HORRIBLE EXPERIENCE. Membership terminated.

Amazon use to be one of the best places to go to for honest reviews of products. Now it has been flooded with 5 star fake reviews to the point that you can buy a 41/2 or 5 star product that is extremely poor- and absolute rip off. I have placed several honest reviews, and they never publish them yet tell me in email they have!

Heaven help us but Amazon IS a health hazard, I say this because on more than one occasion, has sent me skin care and cosmetics that have Obviously shown that they have been used, this hurts the seller and their business, Amazon has a way of tainting a great product due to their inability to separate used goods from the new. I received a great name blush today that was so obviously used. I can't even fathom why Amazon does this and it is done so often that it is not a mistake. I hope you can see the actual wear on the side of the blush itself and how dirty the compact is……and sold to me as new

Have lost so many packages of mine and when they don't follow simple delivery instructions my package was stollen twice and they closed my account. 👎🏼👎🏼👎🏼